ProfessioNAIL

My overall rating

No stars!!! Going here was not relaxing but a form of torture!! I asked for a mani & pedi. Instead a lady who didn't speak English filed the tops (yes the tops!! Not the tips) off & hacked ALL my natural long nails off because she ASSUMED I wanted...   +

No stars!!! Going here was not relaxing but a form of torture!! I asked for a mani & pedi. Instead a lady who didn't speak English filed the tops (yes the tops!! Not the tips) off & hacked ALL my natural long nails off because she ASSUMED I wanted acrylics. When I complained she ignored me. I complained again & she said this was a manicure. After I complained to a older lady who said the misunderstood me so thats it. They also refused me my pedicure. I don't understand how thu got this wrong when what I wanted was written down on a gift certificate. Also when I was getting it done the lady would flick my hands back at me and was so unspeakably rude I was almost in tears. So long story short I am stuck with these uneven acrylic talons(when I asked for them to be shorter she ignored me, when I asked again she said too late) which are ridiculous as I have a baby & she left me with sore red cuticles and bruises nails.    -