Shapes Fitness Centre Winnipeg

My overall rating

Unfortunately typing my never ending would never express my opinion of Shapes and their poor customer service and incompetence. I joined end of October 2017 with my 3 daughters and have had nothing but errors ALL at their end to which continue to...   +

Unfortunately typing my never ending would never express my opinion of Shapes and their poor customer service and incompetence. I joined end of October 2017 with my 3 daughters and have had nothing but errors ALL at their end to which continue to happen weekly with regards to payments made for family membership and personal training for my daughter. To which she was sold 2 sessions under the impression she was paying bi-weekly until sessions were complete NOT continue to make the payments for 26 bi-weekly payments which is in small print under her signature.
Has anyone been able to find a owner contact or even an head office you can go down to as I was told you can't go to the head office it's a secret!
How this company stays in business while treating their customers with such disrespect is a disgrace.    -