Bloomex

My overall rating

BLOOMEX.CA is so bad. I had place an order for flowers weeks in advance for Valentines Day. The flowers has been delivered to this day. I contacted Customer Service and they said the driver attempted to call and no one answered as well he said the...   +

BLOOMEX.CA is so bad. I had place an order for flowers weeks in advance for Valentines Day. The flowers has been delivered to this day. I contacted Customer Service and they said the driver attempted to call and no one answered as well he said the recipient name was not on the building list. Both are not true. Anyhow to this day no flowers and no refund as they said they tried to deliver. Also Customer service is the worst. I was on the the chat same day with Densel as to why the flowers did not get delivered and he just made a mockery of the whole thing and left the chat room after i complained that the flowers were not delivered and i wanted a refund. He said no refund then i explained that the service was unacceptable and ask for a refund again. He replied sure thing and left the chat room with no confirmation number or anything. Next day i called them and complained and they said they would call back within 24 hrs. No phone call yet. No refund. No flowers. I would stay away from them. Guaranteed flower delivery is not guaranteed.    -