I went on November 20th for my first time, with an full aloha manicure. I paid the extra $10 for shellac. The manicure was good, but the staff speaking another language and standing around watching and commenting and laughing (?at my hands - who... +
I went on November 20th for my first time, with an full aloha manicure. I paid the extra $10 for shellac. The manicure was good, but the staff speaking another language and standing around watching and commenting and laughing (?at my hands - who knows) was very uncomfortable. They were fully aware that this was my first time there but did not tell me to remove my Pandora and medic alert bracelets before we started. So I got half a wax treatment on one arm and the full treatment on the other. It was so very crowded. Someone came in and asked specifically for the woman who was doing my nails. Once that person was there, my treatment was second place and I was left with two different other staff to finish the wax, etc. Whaaat? The shellac job was great and lasted really well (very smooth) until the week before Xmas. I went in to get it redone. Different person. Terrible job. Really rushed. Same group of people staring and chatting and laughing. The shellac has already broken off in two spits. I have sharp, uneven ridges all around the base and sides of the nails. I did far less work with them over Xmas than I did over the previous time period and I already need them redone. I will not be returning to this place. It is also a bit on the dirty side. the lights for the shellac are so dirty inside I do not want my fingers to touch them. Lots of unsanitary looking aspects. I just don't now how clean they really are. The nail kits are in sterile packages and no obviously dirty towel has ever been asked of me. Oh - the receptionist - yells over the entire place what service it is that you want (SHELLAC MANICURE!) and then tells you go "go down there" and points. If I was getting something more personal, I would really hate that. I did notice that when the one man I have seen there came in there was no announcing of his needs. Someone was quietly summoned and led him to a back room for whatever he had done. -