Prep Hair

My overall rating

I have to start out by saying I've never personally had my hair done by Prep Hair. I'm sure the quality of work from stylists isn't all bad, but their customer service is atrocious. They belittle and bully people who leave bad reviews but not only...   +

I have to start out by saying I've never personally had my hair done by Prep Hair. I'm sure the quality of work from stylists isn't all bad, but their customer service is atrocious. They belittle and bully people who leave bad reviews but not only that the owner of Prep Hair will call the company you work for and complain about you. That kind of behaviour is wildly unprofessional and frankly embarrassing. Their stylists have berated and bullied me on my business page after leaving an honest review of their unprofessionalism which frankly solidifies my notion that Prep Hair needs to work on how to be professional when dealing with the public. I'm very very disappointed that this poor quailtiy of customer service is offered in the neighbourhood I grew up in and that this is how they choose to deal with customer service issues and the public. Until they improve this, I strongly encourage you to take your business elsewhere.    -