You must be an employee for Shapes. The way you spoke is spoken like a Shapes employee. You don't see the rip off and lies part that people are talking about. They are bitching about paying, they are bitching about getting ripped off, about getting lied to. I say that the majority of people have two things in common when complaining about shapes, they lie and the rip you off. That many people complaining on the same thing says Shapes needs to go.