On September 23rd, I saw an email from Revive Superfoods advertising that they were offering 40% off a new box of smoothies if you were interested in renewing your subscription. It was a big yellow button so I just had to push it. However, I had... +
On September 23rd, I saw an email from Revive Superfoods advertising that they were offering 40% off a new box of smoothies if you were interested in renewing your subscription. It was a big yellow button so I just had to push it. However, I had ordered from them a year prior and thought the smoothies were disgusting. I sent an email to them at that time requesting a refund or replacement but received no response. We were in the height of the pandemic so I gave them a pass and threw the items in the garbage. So, when I saw this email, I was cautiously optimistic and opened it anyway to possibly give them a second chance. But what was to follow made me wish I had chucked the emails straight into the trash, as well. I scrolled through the offerings but knew I was short on cash and nearing overdrawing my account so I was going to check back after payday. But, to my surprise, I was charged on September 25th, 2021 and my smoothies (that I did not get to choose and it would not let me adjust or choose) were coming on September 30th, 2021. I went back into my account and it didn't look too different than when I looked at it before. Then I checked my email.
Apparently, in small font under the big yellow button, it said that if you click this button that it will reactivate your subscription.
So, I called customer service and let them know I did not want this delivery, that I refuse the service. They are refusing to cancel the order or do anything to help me. They didn't even push the delivery date out so we can attempt to come up with a solution to this issue.
I have gone back with them over and over again via email and calls. They are being inundated with negative reviews and have blocked me from commenting on Facebook and deleting all negative comments on all social media.
Their deceptive marketing must STOP!
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