hautelook.com

My overall rating

This is probably the worse shopping experience i have ever had. I ordered a dress from the Hautelook on March 10 and I have been waiting for it ever since. I was very excited to see the dress. However, my order somehow appeared in my return history...   +

This is probably the worse shopping experience i have ever had. I ordered a dress from the Hautelook on March 10 and I have been waiting for it ever since. I was very excited to see the dress. However, my order somehow appeared in my return history in the account on its website. So I called Hautelook and they told me that they over sold my dress so I wont be getting it but they are giving me 20 dollars credit in my account. My time and wait worth way more than 20 dollars!!!!!!!! I am so mad at Hautelook and extremely disappointed at their service. Will never shop on Hautelook ever again. I have way better shopping experience on Gilt Group. Gilt Group got really fast shipping service that you get your package usually within a week. Gilt Group also got more high end designer brands. No matter where you are going to shop just don't shop on Hautelook!!!    -