Buff Nail Lounge

My overall rating

I recently visited Buff Nail Lounge for a manicure/pedicure and they were terrible. I agree with Ringo that it looks nice on the outside but inside it is gloomy and dark and dull. I have been to a few spas for a mani/pedi and in all these places I...   +

I recently visited Buff Nail Lounge for a manicure/pedicure and they were terrible. I agree with Ringo that it looks nice on the outside but inside it is gloomy and dark and dull. I have been to a few spas for a mani/pedi and in all these places I have gone for a pedicure I have never had to pay $1.00 for the slippers they put on your feet only to be disposed of at the end. Nail buff also charges extra for callouses which aren't even a part of the Basic Manicure/Pedicure package they charge for $55.00. There are much better places charging lower rates for better service. I thought the rule of thumb for pedicures is that it is understood that callouses, a complete scrubbing, etc. are all part of a normal pedicure. That didn't happen with this place. Sure they do a special brown sugar scrub that makes your skin feel nice and soft but that was the only thing that was different. The staff were very unprofessional in their manner and the receptionist seemed more interested in her phone calls than providing proper customer service. I found the staff not just trying to make conversation but very interrogating in wanting to know my business and they lacked social graces. Also, what nail lounge have you ever been to whether it be low end or high end that doesn't have a dryer for your feet and hands. Buff nail did not have dryers you just had to sit there and wait for your nails to dry. I would not recommend going there if you want a decent manicure/pedicure.



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