Shapes Fitness Centres

My overall rating

The HO told me that I still owe them $84 from NSF in Feb 6 to 12, 2020 that’s why they cannot freeze my account- but it’s consistent they are charging me $17plus bi/weekly. I’ve been constantly going to the gym in 2020 to 2021 - and they never...   +

The HO told me that I still owe them $84 from NSF in Feb 6 to 12, 2020 that’s why they cannot freeze my account- but it’s consistent they are charging me $17plus bi/weekly.
I’ve been constantly going to the gym in 2020 to 2021 - and they never discussed it to me until this year January 2022.
I was so frustrated that I cancelled my account last week- The lady in the reception told me I can use the gym until Feb 7.
So I went out today and like to join the class but the old lady at the front told me in a very rude and very loud voice - you cannot use the gym until you paid this!
I’m really disappointed and feels belittle- I just so pissed off and walked away.
This is how they treated their customers.
So be careful dealing with this kind of people. I will not forget this and will not recommend this establishment ever!    -