I bought my wife an expensive pair of boots at Scarpino for Christmas. When she took them out she looked disgusted. "You got me a dirty pair of boots for Christmas!" she exclaimed. Sure enough there was impacted mud on the bottom. Of course she was... +
I bought my wife an expensive pair of boots at Scarpino for Christmas. When she took them out she looked disgusted. "You got me a dirty pair of boots for Christmas!" she exclaimed. Sure enough there was impacted mud on the bottom. Of course she was upset. She said she didn't want any shoes from a store that would sell dirty boots. Even under these circumstances there was no sympathy from the manager, just excuses, no negotiation, and flat repetitions of the "no return" policy. I wish I hadn't shopped there. -