M & M Meat Shops

My overall rating

In September I purchased a four pack of bacon wrapped beef tenderloin steaks. Worst purchase ever! We bbq’d two. The bacon came off and the steak was a left over end of some type. It looked awful and had tons of sinew. You would never have know it...   +

In September I purchased a four pack of bacon wrapped beef tenderloin steaks. Worst purchase ever! We bbq’d two. The bacon came off and the steak was a left over end of some type. It looked awful and had tons of sinew. You would never have know it to be tenderloin. I highly doubt it was! We later ate the next two and they were not any better in texture. We buy our tenderloin from Costco and this was not what you should expect from tenderloin! I bought two if the side dishes to bbq along with the “steak” and they both tasted the same. I contacted customer service who gave me the run around. They said I could bring in the food, wrappers or receipt. I did not have those but thought that they could retrieve the proof from my customer appreciation card! Next, customer service said they would reimburse me with gift cards. A month later and still nothing. Surprise! Surprise! Stick with Costco or a real butcher’s product. I actually bought another four pack a couple of weeks after the first purchase thinking that the first purchase was a bad batch. I was wrong! Just as bad! SAVE YOUR MONEY AND SHOP ELSEWHERE! It is ridiculous that I am the one chasing the company for reimbursement. Isn’t that their job, to keep customers. They suck!!!!    -