Colors fade

I have always loved better home and gardens home essentials and really wanted to love their towels too but was greatly disappointed. I love the designs and how soft they are, but within a few washes the colors ran and faded and left me with the most God awful colors and it also had spots all over the towels that resembles bleach spots, but being that we don't use bleach products at all in my house, I can only assume it's something about the product design that is flawed.