I loved this product when I first got it. However I found after a couple years the heating system failed and actually melted the on/off switch causing it to no longer work. I did purchase another one to replace it and am very happy with it once again.

About 5 years ago I bought my first CHI Straightener & its still going. I have never had one issue with it. I use it almost everyday as well. It goes everywhere with me & it has fallen a couple of times on the ground - and still works. I would totally recommend a CHI. They can be a bit pricey - however you get what you pay for these days.

I bought this straightener 5-6 years ago. I have throw it around, dropped it.. lets just say its been through hell. It still works!! I have read some poor reviews on this one, but I'm almost ready to buy a new one just because it looks so old and warn out!

I dreamed about owning this iron since I was 15. I'm now 23, and got this iron on sale for $50 (which is crazy cheap for this iron!) it works amazing on my thick hair, because it gets very hot. I had it for about 8 months and it stopped working. I'm just glad I didn't pay full price or I would have cried! The iron itself is amazing but I've heard of many of them breaking after only a few months :(

I used my chi flatiron every day when I first got it. In that case it was worth the price, but I still think they are a pretty huge investment. However, if you've got wavy hair like me, and you want to flatiron it frequently, this works extremely well. One major issue was that one day it just stopped working on me, without any warning and I had to get a new flatiron. So I would say it is worth it, but definitely make sure if they offer some sort of "protection plan" you get it, just in case you have the same problem I did.

Flat iron doesn't do this magical beauty tool justice. I'm thinking more like a Magic Wand... I've tried so many flat irons and wasted so much money. I hesitated on this one because it was so tiny. (Guess size doesn't matter after all?) I could kick myself for waiting so long! The Chi is so loving to my hair.... Doesn't pull or catch it. Doesn't fry it. Just makes it perfectly straight and silky smooth with zero fly-aways! Oh Chi, I'm so sorry it took me so long!

I will start by saying I love my CHI. I'm currently on my second one. The first one lasted 4 years, now my second one is dying after 2 years. It's still working but not heating up as much.

I have really strong hair that doesn't break and handles heat well. As long as i use the CHI when my hair is completely dry and run over my hair a couple of times quickly instead of one time really slowely, it's doesn't burn my hair. It keeps my hair soft and shiney, and works amazing when i'm curling it also.

Right now I am shoping around to see if i can find something better, but I know the CHI works and am too scared to change it. I just wish it would last longer than 1 year.

A great time saver! I used this wet to dry flat iron on my towel dried hair. it only took a few min to style my hair. it left my hair so soft and also frizz free. love my new chi wet to dry flat iron.

this flat iron lasted me about 2 years than it broke. it straightened my hair pretty well. but i hated how it didn't have a heat setting so my hair would sometimes get burned. for the price i got it at, its so not worth it there is soo many better flat irons out there that work better and cost less.

I absolutely adore this straightener. I got this straightener a long time ago...I would say about 5 years ago and I am sad to say that it stopped working last year. I thought it straightened my hair very well and the straightener lasted an awful long time. I have heard some bad reviews recently saying that the quality is not as good anymore so the straightener will break in about a year to two years. I hope that's not true because I plan to buy another one soon.