NEW CLAIROL NICE N EASY is TERRIBLE!

Clairol has shot themselves in the foot. As a user of Nice n Easy for many, many years and loving it, I used the new formula as the old ones were all off the shelf. The smell is terrible, supposed to be herbal or something, it's disgusting. The number 2 color bottle is now a tube and is supposed to be mixed with l, but I had to almost cut the tube open, it was so hard. I don't have arthritis but I had a very rough time getting it out, it was too thick. I used the product as per the instructions. The number 3, (conditioner) came out like water. I rinsed very, very well could not get the smell out. To my horror, when my hair dried, the beautiful multi-tones I had with the old product were all gone and my hair was a horrible yellowy straw color. It was also sticking to my scalp, stringy and dirty looking, absolutely horrified, I cried and cried. I had to-re wash my hair the next day, could not stand the smell and the greasy feel. Some of the gray was covered, other parts looked like a weird color. I have read the reviews on their website and on Facebook and many have had the same horrible experience as me. The only response we have had from Clairol is to call their toll-free number to ''discuss'' our specific problem. We all had the same problem, it is awful. Need to find a new hair color now. I strongly advise anyone who has concerns to get in touch with Clairol, it's a terrible thing to take off a wonderful product like the last Nice n Easy formula and replace it with this junk. It is also higher in price, my local store was selling it at $12 Cdn, where I was buying the older one at under $10 and often on sale at $6,99, I am more than disappointed, I am angry that the only response is call the toll free number. Sorry Clairol, good company, but you goofed this time. At least admit it and stop saying things like "some people don't like change" We like change when it is for the better.

Calico hair... Coming right up!

I bought this to return my hair to its natural color... Or so I thought! Instead of covering the few grays I do have, it ended up turning the roots various shades of orange, and the ends very dark, virtually black in places. I ended up looking like a Calico cat!

With Christmas approaching and my summer color fading away, I decided to spruce up my hair and add some red.
I don't color my hair often so I really just grabbed a name I knew and a color I liked.

Boy was that a mistake!

I always knew your hair should be dirty when coloring it to protect the scalp, but there is no amount of dirty that would have protected me from this stuff! As I was applying the hair color, a piece of hair got lose and landed on my cheek and it BURNED! Every place the color touched, burned, scalp, ears, back of my neck.

It was terrible!

And what's worse? OK, not worse, but awful! The color totally faded too. It's still has a tint of red, but definitely NOT the shade I wanted. :(

What to do about my roots, I don't know but I will never buy this junk again!

I applied Clariol's Natural Deep Brown to my Natural Medium Brown hair based on the pictures of the colour on the box it most closely matched my hair colour. I had some grays in the front that I just wanted to touch up the roots so I applied the colour. As far as gray coverage goes it did cover all my grays but instead of a nice brown colour the front of my hair turned black! I have had to try dandruff shampoo and vitamin C in an attempt to remove the colour from my hair. Unfortunately this colour is not brown at all or at least on my hair it turned the front of my hair, the roots black, much darker than my natural colour.