4.4/5
24 reviews
Dairy Queen Blizzard Cakes Reviews

Description

Add a layer of fun flavor to any occasion!

    2.0/5
    Taste

    Value / Valeur

    Quality / Qualité

    Recommended? Fugheddaboutit!
    September 28, 2013

    I received a gift card so that I could review this product. I ordered a Blizzard Cake online (Mud Slide). I found the website easy to use. The site gives you the option to select a store near your area first (which is good), but it turns out that selection varies from store to store (not so good). The first location I selected had only 6 Blizzard Cakes to choose from. I didn't realize there were more options until I noticed an ad for other cakes. I switched locations to get a better selection (almost double the options were at this location). It would be better if the site showed you all the options available and allowed you to choose the location after deciding what you want. I called in to ask if it was possible to do half one cake and half of another, I was told it was possible but I would have to come into the store and talk to the manager. I didn't opt for that. I ordered the cake online, opted for a message to be written on the cake, and chose white icing.

    When I picked up the cake it was easy and quick. The only thing is that what I ordered is not what I received. I had chosen white icing to be used to write a message on the cake, but red gel was used instead. While this isn't a big deal, they should either follow the customer's request or contact them to let them know their request is not possible. As someone who takes the bus it was challenging to transport the cake. I was given a paper bag which basically covered the cake, but I had to cradle it in my arms as it basically wrapped around the cake and there was no way to use it as a carrier (no handles). They should provide bags with handles so the cake is easy to carry.

    I brought the cake into my class to share (for no special occasion). Everyone enjoyed it. I personally did not like the cake, but others said they really liked it. It tasted like a bowl of chocolate and vanilla ice cream, with a bit of (stale) extras (brownies, caramel sauce, etc.). I'd opt for buying tubs of ice cream in the future and using fresh toppings rather than ordering a cake.

    The only thing I would recommend is that if you want to get a cake don't bother ordering it online, you can find them already made in store and you can tell them what you want written on it store (and avoid mistakes). If I ever opted to get another ice cream cake, I would not bother pre-ordering it. But I am not likely to ever get another cake from DQ. If you like ice cream cake I'd say go for it (although I think Baskin Robbins has better cakes to be honest), but otherwise I don't recommend it.

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    2.0/5
    Taste

    Value / Valeur

    Quality / Qualité

    Recommended? Fugheddaboutit!
    September 26, 2013

    The \Classic DQ cakes are good, however the blizzard cakes are not what they are advertised....I got a reese peanut butter cake and I think there was about 7 pieces in the whole cake....what a let down

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    1.8/5
    Taste

    Value / Valeur

    Quality / Qualité

    Recommended? Fugheddaboutit!
    September 24, 2013

    I was chosen to receive the gift card to review Dairy Queen and needless to say, I was ecstatic. My birthday was coming up so it would have been a perfect thing to receive. The online ordering process was simple enough however, there was no selection to choose the types of ice cream I want for the cake. All the cake shape and design selection have the same inside filling. If there are options to select other types of filling, I did not see them on the website. I chose the round Blizzard cake. It came with chocolate and vanilla soft ice cream and crunchy fudge. I called the day before to make sure the store I selected have my order and found out that they had the wrong icing colour and wording. They did corrected it but had I not called, I would have ended up with the wrong cake. The cake tasted like any vanilla and chocolate ice cream would taste but on the soft side. It's like ice cream that was left out to thaw. It did not taste that good. Overall, I would not recommend it. They need more selection, if they do have them, I did not see them and they need to make their website more user friendly. I was disappointed over my order.

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    1.5/5
    Taste

    Value / Valeur

    Quality / Qualité

    Recommended? Fugheddaboutit!
    September 23, 2013

    When I found out I was selected by Chick Advisor to review a Dairy Queen Cake I was so excited. I have never tried their cakes before so I was very curious about how they might taste.

    Oh how quickly does one's expectations fail when dealt with poor customer service and misrepresentation.

    So I went through the whole ordering process on the Dairy Queen site. Browsed the decent variety of cakes and DQ Blizzard cakes they had. I came across the MINT Oreo DQ blizzard cake and was set that was the one I wanted to order for my Birthday It was a very easy site to use and simple quick order process. It took two days between ordering to when I was to pick up my Mint Oreo Blizzard Cake.

    So I had my father pick up the cake for me since he was available at the time I selected. He had no clue what the cake was supposed to look like. So when I checked it out in the freezer I was shocked to see what was in there. The cake looking NOTHING like the picture on the Dairy Queen site. It looked like a regular Oreo DQ Blizzard cake. (See photo I uploaded with Mint Oreo text under the picture).

    So I called DQ's 1-866 # spoke to a lovely women who said I should go back to the store and get the cake I ordered. Went back to the store the rude staff said NO This is a Mint Oreo cake even though it doesn't look like it. Excuse me? So I'm supposed to just accept the cake they want to hand me even though its not what I ordered? I regretfully go back home disappointed and mad. So I make a second call to their 1-866 # and got nowhere with them. Then get this the store manager I assume called my house and my father picked up and he told him in a rude demeaning manner that that IS A MINT CAKE and asked him is it not minty enough for him!? Then my father replied well we have yet to try it. He snappily replied back WELL I CAN MAKE IT MINTER FOR YOU!! I WILL COME PICK IT UP BUT IF I JUST MAKE ANOTHER ONE IT WILL LOOK THE SAME. Then he went on to say how the cake images are "artists renditions" and that they don't look like the pictures. My father feeling threatened refused his "offer" to make us a new cake or the odd offer of making it more minty (not quite sure how they do that!).

    All in all what a sad moment in customer service this was a small store in my town with no seating just a counter. I can only imagine that other DQ stores would be better but this one was very close and being it was an Ice Cream Cake we wanted to order from the closest store possible to avoid a melted cake.

    So since nothing came of our order we ended up having it and it wasn't minty at all it had a slight note of mint but majority of the cake was regular Oreo. Its as if they just added mint flavoring. The cake had no sign of green mint ice cream cake. It was gray,black and white cake. With Chocolate frosting and fudge. This cake was a fail.

    Based on my experience I with regret have been turned off by Dairy Queen and will not purchase a cake here and stick to other brands. I cannot recommend a friend visit here either.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.