I've got it as a Christmas gift and I had it for 5 years now. It's awesome machine, very easy to use and it makes the best coffee beverages price wise it's not too bad when u think of how much u spend in coffee stores plus I sighed up for nesttle and they send me 40 % of coupon which is great.my only downfall is the capsules are hard to find in stores only online but they offer a free shipping after 5 boxes.