Awful customer service

Was with freedom mobile for 2 years and though their plans are cheaper than many other cell providers, the customer service I received over those 2 years was terrible. I left them for that reason, their store employees were very rude and condescending as well.

Service is not good

I signed up for a plan because of the value and was concerned about the service area coverage. Salesman said coverage would not be a problem so I signed up. Went home and discovered that I could not get service coverage inside my home. I took the sim card back the next day and was told everything would be ok and account closed. A few weeks later I got a bill for $4.00. When i inquired about it I was told the charge was for the day I had the sim card and number even though I could not use it and would not give me a credit. Horrible experience