Horrible customer service & completely inaccurate sizing

Just to preface I spent a good two weeks comparing myself to the models on the instagram and what sizes they were wearing ALONG with measuring myself and comparing it to the size chart before purchasing. I ordered two swimsuits, and when they arrived, I couldn’t get them past my knees, hence i’m 110 pounds & 5’2. I ordered an extra small which, according to their size chart should’ve ran slightly big if not fit me perfectly. I emailed them about a return since I could not even get the bikinis on and they were so rude and passive aggressive about answering simple shipping questions. Shipping the bikinis back cost me just about as much as I paid for them, but I had to decide if I was going to keep them and not even be able to get them on or make back about $40 of the $200 I had spent. To top it all off they will deduct the shipping that you already paid for from your refund. Just save your money & yourself from the whole experience like I wish i did.

not happy with this brand

customer service, they respond late, waited 3 weeks for shipping, product arrive and fits very weird, like a neoprene wetsuit that does not flatter the body at all, but can't return because is final sale so it goes to trash and won't buy from them again,

SIZING IS AWFUL

The top I got was a Medium++. I understand I am a larger bust, but this is a joke to consider this a D cup swimsuit. These bathing suits are not big boob friendly, save your money! Just go to La Vie En Rose :)

Worst fitting swimsuits ever dont waste you money

I have wasted almost $200 on 3 of these awful swimsuits at this point so shame on me, but I’ve definitely learned my lesson by now. I wanted so badly to like these suits because they do look great on the Instagram page, but that’s the only place they look good, on very strategically posed girls taking photos from flattering angles. The sizing charts are useless because the bikinis do not actually fit according to those measurements. The neoprene fabric meant to lay flat on the body but Is so stiff that there is no stretch if it’s a little tight and if it’s a little big you have awkward creasing and gaping in all the wrong places. I’ve tried different sizes and even different styles trying to find a reason to like this brand but the vast difference between the actual fit of a small and medium made that impossible and there is no size between this for the bottoms. Mediums are wayyy too big and smalls way to tight. Also i don’t know about other countries but if you live anywhere in the U.S. it will cost you $30 to return or exchange anything from this company. Since the swimsuits cost about $50-$70 you are better off ordering a new suit all together and trying to sell the unwanted one on eBay since the cost just to ship it back is almost half the cost of the bathing suit. When I went to the post office and found out it would be $30 to send one back for an exchange I chose to just re order a new suit one size down since the medium didn’t fit. When I received the new suit I’m glad I didn’t waste my money shipping it back for the exchange because the small doesn’t fit either. One more thing the first suit I ordered I paid $16 for express shipping and the package was delivered to a house on the other side of town. I contacted hoaka and the shipping company, nothing was done to fix this and I ended up having to go pick the package up myself. I know that is on the shipping company but hoaka didn’t even offer a reimbursement on the shipping cost or to talk to the shipping company at all.