I ordered my boots directly from the site in June 2014, they started peeling in August 2014, i sent them back to the company and i have yet to receive my credit that they confirmed was already done. Absolutely the worst customer service I've ever had. I have now opened a complaint with the ombudsman.

Hands Down the Worst Purchase I've Ever Made

I own the original tour boot, purchased in late November. They seemed to last up until a few months ago, when I noticed tears in the side of each boot! My feet were soaked and I absolutely had no use for them anymore, they'd become paperweights!

So I emailed Hunter in hopes of maybe finding some light to the situation. Nope. The reply didn't take long, however apparently their warranty does not apply to the boots I own. I kindly replied, asking for a simple explanation, and to this day I have yet to receive one.

I am absolutely flabergasted to think I spent so much money on a company with such poor standards and customer service (I've heard of other horror stories).

I was looking for a pair of boots that would be comfortable, durable and waterproof. I thought I'd pay the $150 for these Regents. Total waste of money.

The Staying Power is the wrong setting. It should be about durability and not style. I was wrong in thinking that I would get durability, however.

Bought November 2011, started leaking October 2012. Wore maybe 20 times. Then my feet started getting wet. I thought my feet were just sweating a lot. The snow came so didn't think about it. Put them back on in the rains in December 2012/January 2013. Two soaking wet feet.

On closer examination, both heels are worn through. So, paying more does not get you a better product in some cases. I would never purchase Hunters, again. I'm back on the look out. Maybe Canadian Tire is the place to go.