I was so excited to use this with our first baby and what a letdown. We bought it because it was affordable but the quality really reflects the price. My back started aching after 10 mins of carrying my baby in it. Although the material feels nice and cushy where the baby is, it felt like there was no padding in the shoulder straps for the parent. There was also something wonky with the stitching so that the straps didn't even stay flush and it felt like my baby's weight was being carried on my shoulders by two thin pieces of rope...cut right into my back. I never used it again.