This is the one and only remover I use. It is gently, dissolves eye make up quickly and leaves skin feeling soft. There is no need for excessive wiping and pulling on the lashes. Just gently glide the make up pad with the product on it slowly in a downward motion over the eye then open the lid and get the make up underneath by swiping sideways. The bottle has to be shaken for the two ingredients to mix into an emulsion.

TIP: Wait until the special is on where you buy $35 worth of Lancome/get a bag of make up FREE. There is always a bottle of the eye remover in there among other goodies. I like to buy a gloss and eyeliner FREE BAG of makeup :) You have to sign up for the notifications at the counter so you will know when the next deal is coming. I get mine at Shopper's Drug Mart.

There's a reason this is one of the top rated eye makeup removers!

It's a bit pricey, but the standard bottle lasts me for half a year, and I try to get some extra during Lancome's bonus time! I apply it with a saturated cotton ball, holding it over my eyes for a few seconds, and wipe. Most of the makeup comes off in the first wipe, then I clean up any extra makeup that still left. No burning. It removes my gel eyeliner/waterproof stuff well.

My only complaint is the package design... I find that the bottle can leak a bit, so I can't take it when traveling. Hoepfully Lancome can improve this in the future. The product itself is awesome and one of the staples in my makeup box!

Hands down the best eye make-up remover I've ever used. Just a q-tip with a dab will take off all the make-up and makes your bottle last much longer. So in the end totally worth it.

definitely the best eye make up remover i've ever used. kind of pricey though, but quality make it worth it.

I swear by Lancome's Bi-Facil Eye Make-up Remover. By using this product as it should be used (with a cotton ball or a pad), it quickly removes eye make-up with ease, and you do not need to rub at your eyes (which are sensitive as is!). The price may be a bit expensive compared to drugstore brands of eye make-up remover, but this splurge is definitely worth it.

This eye make-up remover is very effective at taking off make-up. However, I had to pass on it because it irritated my eyes. It's pricy compared to good old olive oil. I take off my make-up at night with the olive oil and any oily residue is gone by morning.

Amazing makeup remover. I like that you shake the bottle to mix the two solutions before you apply...it's really gentle, always removes all my makeup, and doesn't strip my skin of natural oil or moisture. Definitely recommend!

My favourite make-up remover, by far. Effortlessly removes all my makeup, and is very gentle on my skin. Afterwards my skin always feels so smooth, I love it. Plus, I normally get at least one of these in the 'sample' size included in the Lancome Gift w/ Purchase, and that lasts me until the next one...I've only ever bought a full-size bottle once! Therefore, free makeup remover. Amazing.

My daughter introduced Lancome Bi-Facil Eye Make-Up Remover when I was visiting her in Sweden. I instantly fell for the product and haven't used anything else since. It completely removes your make up without irritating your eyes and never feels greasy.

I got this Lancome Bi-Facil Eye Make-Up Remover as a sample in a Lancome gift with purchase and I loved it so much that I have bought the full size. It is a dual phase remover but it does not leave an oily residue whatsoever and it's very gentle on my eyes. It is also really effective at taking off all my eye makeup (and I do have a lot of waterproof eye makeup on at most times). Highly recommend. To me, this is just as good as the MAC dual phase gentle eye makeup remover.