I'm actually very impressed with this product. I usually use my Gigi Creme wax but due to travels its not practical to carry the tub + warmer etc. The Nair is actually really very easy to use and the clean up on myself was close to none. My only gripe with it is that when it comes time to clean the nozzle it is by far the most annoying thing EVER. Otherwise, it would have received 5 stars. I've also noticed some users mention that there is uneven heat distribution - I want to clarify that you are to heat it up in the microwave, take it out then massage and press the wax it distribute the warm wax. Also it's recommended to roll it on the strip that's provided so you can feel just how hot the wax is before applying it directly to your bare skin. ALSO is recommended that you wash the areas that you'll be waxing PRIOR to actually waxing - I assume it's cause this particular wax doesn't do well with oil that's left on the skin.