Awful customer service

Shady billing practices. No phone number to reach them. Lacking in customer service. Do not sign up, their business model is based on people forgetting to skip or cancel their orders. Will not refund, eve when requested before product is shipped/recieved.

Terrible customer service and sketchy business practice

Very sketchy business practice. They bill you for the following week before you even receive your first order so you can’t even cancel if you don’t like it. Tried to get customer service to help me but they were rude and condescending. I wouldn’t order again solely based on this experience. Also I can’t find a phone number to actually escalate the issue.

GOOD REVIEWS ARE FROM EMPLOYEES!

Revive superfoods has provided the worse customer service I’ve ever received. They deleted all my comments from their Instagram page. I told them that I saw a lot of negative comments on this website and I should have read them before ordering, and right after that a bunch of good reviews were posted here. So, it is safe to say they’re from employees. Do not order!!!

Poor service, Confusing system

I tried the sample order of 9 cups and they were OK. Nothing fabulous considering the price. I then cancelled my subscription, but did not receive any confirmation of that. And there is no phone number to call for service. 3 months passed and I received a surprise order of 12 smoothies that I did not order. There is no recourse or refund offered. I think I have cancelled (again) but I am not confident, so I will likely call Visa and ensure no more charges go through.
I do not like systems that are so complicated that I cannot cancel as needed. I do not recommend the product or the way the company operates. I am very dissapointed in their service.

They changed my order without notice (sent me something completely different). Then refused to refund me because they reserve the right to change recipes without notice. They changed my order history to make it seem like I ordered something different previously. Luckily I still have some of a previous order as evidence. They refused to refund me

Not worth it!!

FYI that’s the only REAL reviews you’ll find out there! Any of the bad reviews that are posted on their website are systematically removed after a day or don’t show as verified!!! (They just leave 1 or 2 “bad reviews” that are not even bad. Just 3-star reviews to not have an average score of 5 per smoothie. All their smoothies have an average score of at least 4.6 just FYI!!) I contacted them twice about it and they couldn’t care less. The absolutely never responded to any of my emails!

They are also basically using influencers to sell their smoothies. They don’t pay for anything and will spam their stories with the smoothies to make you try them. That’s basically how I ordered in the first place at 60% off. (I didn’t even get the free straws)

I’ll be honest, most of the smoothies are super bland. AND 90% of the ingredients are NOT organic. I wonder how they dare make you pay $6.5 for such a tiny smoothie when you can go to Booster Juice and have a much bigger smoothie for a better experience. I’ll never order from them again. I completely paused my subscription after trying them out. You can’t even cancel your account just FYI.

Completely unsafe. And they deleted my first comment which shows even more how dishonest this company is. My order came thawed not once but twice even after I told them not to ship and their customer service is piss poor. You have to email and they won't respond to every email. There's no history of your emails inside the app either. There's no way to deactivate your account. I am working with my bank disputing their charges. Probably why they don't have reviews on fb or are on yelp.

Awful

Smoothies are stale and grainy. No matter if you make it with almond milk, milk, or water, there is no way to salvage the taste from your mouth. Never buying from them again.

Don't order them

They taste like they have been made many months prior and stale. Very few quality ingredients that are listed are in there. The nutrition values are wrong. The calories are way understated for the fats, carbs and proteins they list. Total waste of money, lack of quality, and horrible customer service. No phone number just email, and your lucky if you get a reply.

Horrible company and customer service! I ordered 24 cups for 2/25 delivery and was given the run around numerous times. Turns out the food went bad and they canceled the order and when I asked for a refund they attempted to resend verses refund as they should have. Now I have to dispute my card on 3/2 (still haven't received it by the way) for the refund and refuse delivery if it ever does mysteriously show up. Don't order from here!