BEWARE: Quality is mediocre, customer service is VERY POOR

BEWARE: Product quality is mediocre and customer service is VERY POOR. Read on for details... I cancelled my subscription to Revive Superfoods after ordering one shipment of smoothies, which were mediocre in quality compared to Daily Harvest. Apparently the cancellation did not go through, and I was unaware of this. One month later, I received an email from PayPal saying I was charged $168 by Revive Superfoods. I did not receive any email from Revive Superfoods indicating that I was about to be charged for another shipment, nor did I receive an email stating that I was charged and that a shipment was on it's way. Had I not received an email from PayPal, I would have no idea that this even happened. I emailed Revive Superfoods customer support the same day I was charged, letting them know I had cancelled my subscription 1 month prior and I requested that the charge be reversed and the shipment be cancelled. They told me that my account was still active and that once an order has been charged, they cannot reverse the charge. They told me the best they can do is refund 70% of my money or give me store credit. This comes across as INCREDIBLY SCAMMY. Not notifying a customer that they are about to be charged nearly $200, then refusing to reverse the charge when the customer complains is insanely poor customer service. This company seems like they just want to make a buck at all costs, and they do appear to be skimping on the quality of their smoothies. I would advised to steer clear of Revive Superfoods, and use a company with good quality products and customer service, such as Daily Harvest.

This company is a SCAM!

Beware of this company. They will send you and email for an offer and if you click on it to go look you are automatically activated again not knowing it. A box comes and you did not order it or physically activated your account. I call this a scam. Emailed them and they don't care.

Beware!

Their products are average--a lower end Daily Harvest. (Both are being investigated by the FDA though so in that they are the same!) Beware that this company uses borderline fraudulent tactics to lock customers into their subscription service. 1) You cannot cancel your plan you can only "pause" it--this means that Revive will constantly send you emails to unpause or participate in one of their flash sales (that are constant). 2) It doesn't matter if you unsubscribe they will STILL send you emails--I have unsubscribed at least twice. 3) If you do not pause and skip weeks--they will unskip a week on you so the product is delivered and they can charge you. 4) Customer service is 0%--they do not have a chat function or phone number, only email. They also refuse refunds--I had to threaten them with a credit card dispute. This is the ONLY way to get your money back, which I suggest as it adds negative points against them for creditors and if you win they have to pay additional penalty fees.

Love their smoothies

I love their smoothies! I absolutely love that they incorporate fruits and veggies in each cup makes it a healthier alternative to the traditional smoothie. It’s the perfect little summer treat

Great tasting smoothies that are fast and easy to make!

It was super easy to order these and they’re so convenient to make in the morning. I love how many different flavours and types of smoothies, acai bowls, quick meals, and more. I have a very busy schedule and often struggle to make myself good meals, especially breakfast. These are a great way to start my day. Definitely recommend for anyone!

Great for a busy mom

My family loves Revive! They have a good number of options to choose from and there is something for everyone. The site is easy to navigate for people with food sensitivities. They offer smoothies, soups, bowls, dairy free ice cream, protein bites and other options. It all comes in dry ice to keep it frozen. They use recyclable packing which is so important for our family. You can order as often as weekly, but we do big orders every 4 weeks, so it's less to remember. You can customize your liquid for your smoothies at home. I would definitely recommend revive. They have good customer service as well.

I love this brand!

Amazing variety, great taste, and good for you too! My favourite is the dragonfruit smoothie, and of course, the acai bowls! It tastes like a sorbet from heaven. Highly recommend!

Fresh and tasty, limited choices

I love these smoothie kits, although I usually pick the meals and soups instead. The portions are somewhat small but I do always add my own add-ins and the value is good enough for the price still.

ZERO STARS, charges you after you cancel

Terrible company that will charge you AFTER YOU CANCEL!!! Then they claim you made a mistake. Don’t fall for it and let your bank know about the fraudulent transaction WHEN it happens to you - not “if”!

Top notch! I will be getting another box soon!

Top notch quality and how convenient the whole process is. I will be glad to get another box soon! I will be purchasing another box after that one in about 3 weeks so it will be perfect. Plus its winter so fruits are more expensive where I am from.