Rogers is the worst. Terrible service, annoying calls if you are literally one day late paying your bill and when their internet and phones go down they don't do anything for you. I'm switching as soon as my contract is up.

My experience was terrible with Rogers cable. I called their customer service line for two reasons: 1) They had spontaneously stopped transmitting The Score with their normal service, and 2) I was receiving constant calls from a woman with a strong accent I THINK was trying to sell me more services. I was not able to communicate very well with her as she could not speak fluent English. I ended up with a manager named Liz who was only able to tell me that Rogers chose NOT to advise their customers of their mistake of transmitting The Score with their digital plus package for YEARS without noticing. As far as my other concern goes, Liz tried to tell me I was racist because I was complaining about someone having an accent. That was absolutely NOT my concern! My issue was that she was calling me to speak English with me and she was not able to. I escalated the issue to their House of the President, but I heard no resolution back. I wouldn't stay with this company, even if that means not having TV service at all.

I have had my contract with Rogers now for about 18 months and still have another 18 to go. I find their calls get dropped alot. So annoying. And if you are late on a payment and even make payment arrangements with them their auto-dialer still hounds you about it. I can't wait for this contract to be up. On ward and up ward.

now rogers are a bunch of fools. They have no interest in retaining customers at all. I am a reogers customer unfortunately locked down for another 18 months... I've been with rogers for almost 6 yrs and in the last 3 yrs have had nothing but problems. Recently they topped it all off by saying I can't upgrade my phone at the new customer price for 2 and half yrs.!!! are you kidding whos phone lasts that long?!? really and who has money to be buying a new 550 dollar phone? seriously if i'm gunna sign for another 3 yrs make the customer happy and just do it.... or maybe that customer will write a review telling everyone how much your company stinks :) Rogers stinks.