Not up to spec!

I received the following 2 items as a sample in exchange for a review.

Shea Moisture Shampoo: I tried this shampoo on 3 different occasions and each time was unsatisfactory/disappointing. Texture is like boiled PayDoh. Not effective; had to wash hair again very soon. Smells like cheap plastic. Looks bland in color. Applies on with quick and much lather, but it's all hot air!

Shea Moisture Conditioner: I used this conditioner right after using the shampoo (above). It was worse than the shampoo, if you can believe it. Texture was like whipping cream. No shine or gloss effect after drying hair.

Needless to say, I will avoid this brand's shampoo and conditioner when I'm buying hair products.