Pleasantly surprised

I was actually pleasantly surprised after trying this product as I have tried other cleansing oils that haven’t worked at all or barely worked and this one worked almost immediately. I couldn’t believe the difference after using just this sample. I won’t use anything else now other then this cleansing oil and would highly recommend it.

Amazing cleansing oil!

Love this cleansing oil from the get-go! You do have to work it to add water and make it from oil to cream product. Removed makeups (even the tough ones perfectly) and left my skin feel refreshed and nourished. I didn't make my skin breakout unlike other oil makeup removers which is a huge plus for me considering this type of products.

Loved this!

Got 2 uses from the sample and bought the full size! This stuff is amazing, it truly removed all makeup, including eye makeup and mascara! Highly recommended

Best face cleanser

The product is so amazing as it has double cleanser routine. It is created with 8 essential natural oils and leaves the skin feeling nourished while removing makeup

Love it

This left my skin feeling hydrated but not greasy. It didn’t break me out.
I have combo skin and I love that it didn’t feel heavy and didn’t make my skin greasy during the day.
It smells great and the scent is not too strong. It didn’t give me a migraine which scented products usually do.

AN AMAZING PRODUCT

The product worked so well and made my skin feel so smooths and silky. I was not harsh at all on the skin and it took off a lot on impurity. It also helps hydrate the skin.

Effective Cleansing Oil

I had the opportunity to try out this cleasing oil and was impressed with how welll it removed all traces of makeup from my face and left my skin feeling soft, conditioned and hydrated. It comes in a bottle with a pump dispenser so ot's easy to dispense just the right amount of product. I would probably purchase this product again in the future, although the price is higher than the brand I usually use.

Underwhelmed

I’ve used a lot of different of different cleansing oil and I found that this one didn’t remove my make-up effectively at all. I ended up having to wash my face twice to fully remove my make-up.

Soothing cleansing oil

I found this oil was very effective at removing my makeup, even stubborn mascara. I was afraid that an oil would break me out, but this was not the case. This cleansing oil left my skin feeling clean without feeling stripped.

Feels Like it Works, Smells Nice

Alright, so caveat. I don't wear makeup. But this is also supposed to leave skin moisturized and feeling soft and smooth with less visible pores. I don't have pore problems either. So I will speak to the fact that it is moisturising, and did leave my skin feeling soft. I also love the scent. It's very light, pleasant and natural-smelling.

I've also seen a lot of reviews where people say they had no idea what to do as there were no instructions on the bottle. My bottle had no instructions either, but all one has to do is go to Shu Uemura's website and find the instructions there. Would it have been easier if they'd included it? Yes. I hope the official product you buy would have them included. But if you happen to have a sample, and feel it's the end of the world... it isn't. The internet is magical. Anyway, to go back to it, people who didn't know how to use it are leaving this one star reviews because it's too oily. It isn't. You're supposed to (as per instructions) use a few pumps (my bottle was just a flip-cap, so I used 3 drops), massage into your face and then emulsify with water and continue massaging until it turns silky. When you rinse it off, you're supposed to feel clean and fresh.

I hope this review does this product the justice it deserves.