Product is not worth it

I tried this when I was suffering from small skin-colored bumps all over my face and I thought it would work really well for sensitive skin because dermatologists were recommending it but whenever I would wash my face with this it would leave my skin red, itchy. It also smelled really bad like chlorine. I'm not sure if there was something wrong with my product but it did not work for me. The cream is just the same, it feels like rubbing vaseline on my face and makes it itchy and red