4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    April 28, 2024

    Speedy and User-Friendly Delivery

    I recently received an opportunity to review the Voila delivery service for Sobey's, and the whole process was quick and efficient. Everything was seamless and user-friendly, from browsing through their extensive selection of groceries to placing my order. The website interface was intuitive, allowing me to quickly navigate different categories and find exactly what I needed.

    What impressed me the most was the speed of delivery. Despite placing my order during a busy time, my groceries arrived at my doorstep right on schedule. The items were carefully packed and organized, ensuring everything arrived perfectly. With Voila's commitment to customer satisfaction and convenience, I'll use their service again.

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    4.0/5
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    April 27, 2024

    Very helpful service and review sale prices first

    I found that the regular prices were a bit high, BUT if you review what's on sale first, you may be surprised! I ended up finding a few things where their sale prices were worthy of my wallet...so definitely review before being quick to check out.
    The delivery man was also very friendly and helpful and was able to answer any questions I had and how the process works.
    The food looked fresh and were a good selection.

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    5.0/5
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    Recommended? You Betcha!
    April 27, 2024

    I love voila

    As a student, I absolutely love using Voila for my grocery needs. It's been a total game-changer for me! Firstly, it saves me so much time. Instead of trekking to the store and navigating crowded aisles, I can simply order what I need online and have it delivered right to my door. This is a huge help, especially when I'm balancing classes, assignments, and extracurricular activities.

    The convenience factor is unbeatable. Whether I'm studying at home or in my university dorm, I can easily browse through Voila's selection and order whatever I need with just a few clicks. Plus, the wide variety of products means I can find everything from fresh produce to snacks to household essentials without having to visit multiple stores.

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    5.0/5
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    Recommended? You Betcha!
    April 25, 2024

    Wow I was surprised

    Great and very nice place to find everything you need for your daily or anytime use.
    Would recommend this to anyone I know and be proud to support it

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    4.0/5
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    April 24, 2024

    Excellent service!

    I received a discount coupon code from Butterly to try Voila in exchange for my honest opinion. After a bit of a struggle with the website online ordering process, I was able to successfully place a grocery order and was delighted with the service.

    My comments about the online ordering process itself are that, after adding everything to my cart and proceeding to checkout, I was then told 2 (important) items were out of stock. I would have preferred to have been notified of that at the cart stage rather than at the checkout stage. I opted to wait a day or two and then try again, at which time the items were in stock and I could proceed. The second comment is that when you go to checkout it asks you if you forgot anything and you have to scroll down a whole long line of suggestions to continue the checkout. It would be better to have an option to skip that step.

    Everything else went wonderfully! I booked an 8-9am time slot and the driver called me personally 5 minutes away to let me know he was on his way. I was impressed by the driver’s courtesy as well as the quality of the items picked. The meat products had a long shelf life, and all the fruits and vegetables were freshly picked. Everything arrived in paper bags. I would recommend this service to anyone looking for a reliable grocery delivery service. I will definitely use them again!

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    5.0/5
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    April 23, 2024

    Voila

    This was so easy to use. You just register and pick your date and time and your all set. It's super easy to navigate. I got everything I needed/wanted I couldn't have been happier with the service that was provided. Everything came just as expected.

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    5.0/5
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    Recommended? You Betcha!
    April 23, 2024

    Good and fast service..

    We order a food for our home, grocery, cleaning products for the house also a personal cleaning items, the delivery was on time and we had received all products that we was asking.

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    1.0/5
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    Recommended? Fugheddaboutit!
    April 23, 2024

    Convenient but costly

    While Voila offers convenience and quality, the steep prices may deter some shoppers. Despite the excellent service and selection, the higher costs compared to traditional grocery shopping or other delivery services can be a drawback. For budget-conscious shoppers, it might not be the most economical option. However, if convenience outweighs cost concerns, Voila delivers on reliability and quality.

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    1.0/5
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    Recommended? Fugheddaboutit!
    April 22, 2024

    It was ok

    I got my Groceries even though I overpaid for some of it. The driver didnt know how to park almost Hit my neighbor's car. Then he almost fell and drop my stuff then he went to the wrong house!!

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    3.0/5
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    Recommended? Fugheddaboutit!
    April 21, 2024

    Pricey

    I did not use this service as I do not shop at Safeway because it is extremely pricy and as s single mother on a limited budget I simply cannot afford to shop there.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.