Voila by Sobeys Really is Magic!

I had the opportunity to experience and review the new grocery shopping and delivery online service from Sobeys called Voila as a selected participant by ChickAdvisor. I was given a generous two week window to order my groceries using Voila. I was also provided an amazing incentive of a $25 voucher code to be applied to my purchase of $100 or over compliments of ChickAdvisor.

Upon ordering my groceries on Voila, I found the website to be appealing with the use of bright colours and all tabs were clearly labelled and navigable. The service is simple to use and groceries are categorized plus you can search for specific brands or items with the search tool. Once you add an item to your cart, it displays the price and keeps adding the cost of each item you choose to show your total which I find quite convenient. I found the general pricing to be affordable with many staple products on special. Before checking out, I was required to create a Voila account for registration purposes. After completing my order and reaching checkout, I found out that I could choose my delivery day and time which was certainly serviceable. I was able to apply my $25 voucher code with ease provided by ChickAdvisor before payment. The online service even informed me before payment that a particular product was no longer available on their website so I could select something else. After payment was completed and my order was successfully processed, I received an email confirmation from Voila outlining my purchase details.

On the day of my delivery, I had requested my groceries to be delivered in the morning to ensure freshness and ample time to put away the items, especially refrigerated and freezer products. I received an email in the early morning informing me that my delivery would be coming in that day. I also received a phone call from which a voicemail message was left letting me know that the delivery was on its way which I thought was a very professional touch. The Voila delivery truck even arrived slightly ahead of schedule. The delivery person was very polite and friendly and brought the groceries in bags straight to my door. I immediately noticed that they had taken the time to sort the groceries into bags by category (i.e. produce was in one bag, frozen food in one bag, etc.)

I would highly recommend Voila by Sobeys to both family and friends. The entire experience in both ordering groceries online and having them delivered to my door was excellent. The value for money when purchasing items is fairly reasonable, notably when purchasing sale items. My family was very pleased with the items we received and found the service very efficient. I am glad to have learned about this service through ChickAdvisor as a great alternative to shopping at grocery stores and would definitely love to use this service again :)

Will definitely reorder again!

First and foremost, thank you to CA and Sobeys for offering this deal as this acted as the gateway between myself and online grocery. To preface, I did not order any fresh produce or meat so I cannot judge for those products. I really appreciated the driver left me a voicemail letting me know how far away he was (I didn't pick up because there was no caller ID and I did not want to risk spam calls). I went out to do a quick errand and the driver was blocking my driveway. I asked for him to just quickly unload so he could just drop off and go but he insisted on moving the truck so I could park so A++ on that! All the products I got came at an appropriate temperature; frozen foods/refridgerated foods all came cold. He did not overload the grocery bags even though they were pretty big which I'm sure somebody who may have some sort of impairment would appreciate. Overall, I was very satisfied with the service and will continue to use as I do not have a Sobeys near me.

Pretty good

I received a coupon code free from chickadvisor. I ordered online from the sobeys website and it was an easy, straightforward process to getting started, choosing items, selecting a delivery date and paying. I liked the service, I will be shopping it again. My one issue was when i got the items, they chose items that were really close to expiring and i had to throw out about 3 things which is disappointing and wasteful.

Very Convenient

The use of grocery delivery services have increased during the pandemic, but I had never tried it until now. When I received a discount of $25 for purchases of $100+ from Chickadvisor in exchange of trying out the new delivery service, Viola by Sobeys, I jumped at the chance to try it out on a busy weekend.

The overall process of buying the groceries was very simple. Once I made an account online, I could see all the items I could buy with a simple click. Items were all categorized and can be filtered and searched, which made shopping very organized and easy. I could easily add or delete an item from my cart if I changed my mind, and I could also easily see the total spend at the top right corner without having to do any math. Booking a delivery slot was also easy, although the availability was a little scarce. There was a little hiccup when trying to enter my address for the delivery, as it kept incorrectly changing my unit number. This was a little frustrating, but there was a box that allowed you to include special delivery instructions, so I was able to note the correct address.

The actual delivery process was very smooth. I received a call about 15min prior to the actual delivery, where Sobeys checked in with me to let me know they are coming. They also confirmed the special delivery instructions and clarified that it was a contactless delivery during this time. Once they arrived, I saw that all the items were nicely packed in bags and on my porch. I was told all the groceries were temperature checked and any substitutions were explained - which there was none for me.

Overall, this whole experience was very positive despite the scarce delivery slots and the address issue. It really saved time from having to physically go into the store, find various items, line up and come back home. I would definitely consider it again when I have a packed weekend planned.

Super convenient

It's my first time doing a complete grocery list through an online order and it was really convenient to use. Thank you to chickadvisor for the discount code allowing me to try voila. One of the hardest part was that there was still a $7 delivery fee and a minimun spend. I find that I like to get the best prices and this didn't allow for price matching. For covid or anyone on a busy schedule, I would say it's worth a try, but if you like getting deals, it probably not for you.

Voila by Sobeys

I throughly enjoyed my experience with the mobile and desktop website. It was easy to use and prices were fair, the $7.99 delivery fee was reasonable and the variety and selection of items available was great. The delivery people gave me a phone call before arriving. I placed my order on Saturday afternoon and received my order Sunday morning. The best part of this experience was that Voila by Sobeys once you place your order they give you a window time so you can alter/change your order if needed which was perfect because I had to add one more item. Overall highly recommend!

Convenient grocery shopping

I sampled this program through ChickAdvisor. Since the beginning of COVID-19, I have been trying to avoid grocery stores at all cost. Sobey's Voila service is a great way to get your groceries without having to go to the store. It was easy to use and I was able to get delivery just a couple days later (almost impossible with other grocery delivery services). I was a bit disappointed with vegetarian protein selection (veggie sausages, tofu, etc.), I would have liked more variety. Also, some of the produce went bad after only a couple days.

Very promising new grocery delivery service

I was chosen by Chickadvisor to review #VoilabySobeys delivery service. This was my first time using the service. I found it very easy to navigate their website and order my groceries.
The #VoilabySobeys web site is pretty easy to use. Everything is broken down into sections by departments. There is a lot of variety and many different brands and choices.
Click, click, click and you're done. There were so many delivery windows to choose from and the $8 delivery fee is not too much to get what you need in a hurry. My groceries were delivered in less than 24 hours and I can't say enough about how impressed I and pleased I am.
The delivery person was very professional and polite. He called me 15 minutes before his arrival, right as my window opened and asked me if I was a first time user and explained that as they are a contactless delivery service he would either knock or ring the doorbell. He was at my door in less than 15 minutes.
Everything arrived as ordered fresh and in perfect condition with the exception of two items that they didn't have in stock. I received a nice email apologizing and with a $5 coupon to use on a future purchase. Not necessary but nice to receive. I will definitely be using this service again in the future and would encourage anyone to try it out at least once. Thank you @Chickadvisor for giving me this opportunity to try it out and for the discount code.

Excellent Delivery Service

I received a $25 dollar voucher from #chickadvisor to use towards $100 dollars of grocery delivery service by #VoilabySobeys.

During COVID it’s been difficult for my parents to get grocery’s so I decided to order for them and have them delivered. I went online on a Tuesday and created my account. There was quite a large selection of delivery dates and times available. Delivery times were within a one hour window, I picked the day and delivery time and proceeded to select the groceries. I requested a Sunday afternoon delivery and was able to change my order up until 7:30pm on the Saturday before which was great and offered flexibility in case there was a change in mind. The items were listed to the invoice and remained the same price even if the item price changed by the delivery date. I was not charged until the actual delivery was made. On Sunday one hour before the scheduled delivery time I received a call from the Voila delivery individual who advised they would be arriving at the delivery time. He inquired if I wanted the groceries dropped of the lobby or the door. I advised it was for my parents and he was happy to deliver to my parents front door and only requested they be home to open the front door for contactless delivery. When he arrived he knocked and my parents opened the door and stepped back and he proceeded to place the groceries inside the front door. He explained the the bags marked with a green stripe were for the fridge/freezer. He was very pleasant and friendly and thanked us for using this new service. His name was Barry and I can’t say enough positive words of his excellent service. At $7.99 delivery fee it was worth the price and I can not wait to use this service for myself and continue to order for my parents. My only feedback is that not all vegetable items and fruits were available but I think it’s because the service is still new and will only improve over time!

Thanks @chickadvisor and #VoilabySobeys

Excellent Service! Pricey Delivery!

I was offered a discount on my purchase for my honest review from the ChickAdvisor Product Club. I was impressed with the product selection online and the sales. I have been trying to move my grocery shopping online, so I don't have to go out as much during the week. It's very easy to shop online for the products that you're looking for, you can search using the search bar, or browse the product categories looking for it.

The only thing that I had any problems with was the cost of delivery, at $7.99. This was after I had put $100 of items into my cart for purchase. You're able to select a delivery window, and about 10 minutes before the delivery person gets there, he will give you a call to know he's going to show up, so that you're ready.

The delivery person that delivered my groceries was very polite and helpful. The delivery was also contactless and the delivery person was wearing all necessary PPE.

The items that I ordered were very fresh (cheese and bread) and had long expiry dates on them for the dairy items. I will def use this service again, even with the expensive delivery!