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4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    3.8/5
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    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    July 21, 2020
    Ontario, Canada

    Voila sobeys

    Was indeed a great feeling to be chosen to be part of this campaign. Definitely love shopping at sobeys for great quality products and affordable. Definitely would recommend shopping at sobeys

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    4.3/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    July 21, 2020
    Ontario, Canada

    alright but a bit pricey

    To start off with the delivery fee; I think $7.99 for the flat delivery fee is actually at the lower end. Metro & Walmart, i believe charges about $10-11.

    I received my order smoothly; I would receive enough notifications to know when my delivery will be coming. But Sobey's is a "higher-chain" grocery store; so I know the prices of the groceries will rack up enough for me to receive the $25 off. I did try to search for cherries but cannot find it with numerous attempts- so unsure why that happened.

    I would order again- but Sobey's is again- more pricier grocery store. I'm unsure whether Sobey's offer grocery pick ups- but i may be interested in that to avoid the delivery fee!

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    3.8/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    July 21, 2020
    Ontario, Canada

    I would use this services

    I got my delivery the next day which is better than other Grocery store retailers. All the products and items were fresh. But searching for items that I know Sobey's has because I buy it there all the time. For example Fever Tree ginger beer if they didn't have it, it would say out of stock. Delivery was seamless, but it was$7.99 a bit steep. The delivery person called to infirm they were 5-10 minutes away. The order was accurate. With COVID IT wasn't as tiring, no standing in line, social distancing, I would use them In the future.

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    4.7/5
    Value / Valeur

    Quality / Qualité

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    Recommended? You Betcha!
    July 21, 2020
    Canada

    Easy and fast. So convenient.

    Was so lucky to try Voila and have a $25 voucher.
    Voila is very easy to use. Register, log in, verify that they deliver to your area and choose your delivery time. Voila! ;-)
    $7.99 delivery charge is not bad at all. It saves you lots of time and it is very convenient.
    The Website is easy to navigate. They often have deals on lots of products. Prices are the same as it is in store.
    Our favourites are their wide range of farm boy products. Altho some products are not available thru Voila.
    Items are delivered with care and are fresh.
    This is so perfect nowadays.

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    5.0/5
    Value / Valeur

    Quality / Qualité

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    Recommended? You Betcha!
    July 21, 2020
    Ontario, Canada

    Amazing experience

    After being selected for the Voila by Sobey's campaign, I immediately placed an order and followed the instructions provided. I was a little hesitant because I have had several bad experiences with other online grocery services but let me tell you I was so happy I did. After selecting my groceries, I was able to choose a next day delivery which was about 7.99$. Initially I was annoyed because I felt that the charge was on the higher side but after receiving the order, that charge was more than fair. Jason, the Voila delivery professional, called before arriving to give me a heads up. When he arrived, he arrived in a Voila delivery truck (not his personal car like there services). The truck even had temperature controlled compartments in order to preserve freshness of cold items. All items picked were fresh and amazing as I mainly ordered fruits and veggies. Jason explained about the services and was amazing and so friendly. I would definitely order from Viola again and i commend Voila very highly used on my interaction with Jason alone. Thank you again.

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    4.0/5
    Value / Valeur

    Quality / Qualité

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    Recommended? You Betcha!
    July 21, 2020
    Ontario, Canada

    Real time saver

    I stocked up on my favourite pasta sauce (heavy and comes in jars) that is no longer carried at my local store, picked out a few dairy and frozen items, as well as tried some new snacks. I received a call around 10 minutes before the start of my delivery window advising that the driver was 5 minute away. All items came in plastic bags, which I didn't mind reusing. Expiry dates on yogurt, snacks, and frozen items were about as good as I normally get from the store. Product selection was good overall and I even got a few items on sale. Not a bad deal for $7.99 delivery if you don't have access to a car or are short on time. Love that there were no substitutions.

    Updated On: July 21, 2020

    I received a $25 coupon from ChickAdvisor towards my order

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    4.7/5
    Value / Valeur

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    Recommended? You Betcha!
    July 21, 2020
    Canada

    Great service at decent prices!

    I was very pleased with my experience! I asked for a delivery at 6 am and the driver was ON TIME for a Sunday morning! I was very impressed. The driver did text me prior to confirm I was home but I was asleep so didnt respond (sorry!) - Delivery was prompt and efficient and CONTACTLESS! For $7.99 delivery, I think this is a really good deal - Sobeys produce is always fresh and clean so its totally worth saving a trip to the store!

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    4.0/5
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    Recommended? You Betcha!
    July 21, 2020
    Ontario, Canada

    Hassle Free Home Delivery

    I ordered midnight on Sunday and the orders arrived Tuesday Morning as I selected. I am super pleased with the delivery process and the nice gentleman who delivered it. He was super kind and courteous. The ordering from the website was very easy and convenient, user friendly. At checkout they let you know what is not available so you can make changes as well as leave a window for editing your order till next morning. Thank you Chick advisor for the $25 coupon to try Voila!

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    4.3/5
    Value / Valeur

    Quality / Qualité

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    Recommended? You Betcha!
    July 21, 2020
    Canada

    I would use this service again.

    Good product and timely service. Delivery was efficient and the driver took the time to explain the service and how things work. Ordering online was easy and the web page was clear and easy to find products.

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    1.7/5
    Value / Valeur

    Quality / Qualité

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    Recommended? Fugheddaboutit!
    July 21, 2020
    Canada

    I'll be sticking to Walmart delivery.

    Voila was very 50 50 for me
    For starters, my free voila code did not work. I had to phone and there was a 30 minute phone call on them trying to figure out the situation. At that point i had said forget about it, i dont need the orded and only THEN they decided to give it to me.

    I live in an apartment. the delivery driver was too lazy to bring my items up (like every other provider does) so i had to make a few trips up and down to get my items.

    Finally, while unpacking. I noticed the sour cream and almond milk they sent me were expiring the next day. All in all, awful experience all together and i will stick to groceries with Walmart.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.

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