Top notch quality for online grocery service

I was lucky to get a deal with prime rib which is usually not sold via online grocery apps. The produce was fresh and everything i ordered was there and is of good quality. The driver was really nice and it was delivered on time. Glad Sobeys/Safeway has now online grocery delivery. I was able to score coupons too and free delivery which is awesome.

Friendly and personalized - so convenient!!

We received our Voila Grocery Order the other day and the experience was really great! So easy to pick out what we needed and the awesome friendly representative who came to deliver it to our home was so helpful in explaining everything. He said they will make sure someone is home to receive the order and that they take temperature measurements to ensure the food stays how it should. He said if something is missed because they are out of stock they will replace it with a better quality similar item and they will only charge you the original price. He also said that if, when they arrive with your groceries, you decide that there was an item or items you didn't need they will take those items with them and reimburse you for them right away. I loved how everything was packed very carefully and for the people who are concerned about environment (myself included!) it's nice that they use paper bags but still they carry it all up in some plastic containers which ensures the safety of your items from the potential of a paper bag breaking. Their prices are very fair and the convenience is unbeat! - I received a discount and free delivery for doing this review but my opinions are very honest and I am thinking I would gladly pay the regular cost as well as a very fair delivery fee to get this great convenience! (they have the delivery fees listed on the site when you go to book and later evening delivery was at a value compared to the rush hour time blocks) I work a lot and my partner does too, we always have limited time and this delivery service with great attention to customer satisfaction and attention to details makes us breathe easier knowing we can set our groceries up on line and not have to take another car ride to go pick it all up but if we did want to pick it up Voila has a great option for that too and I did that one before - it was smooth and really easy to plan and go grab it on our way to other activities. Please try out Voila for you and your family ! You will find it makes life easier for sure!

Efficient service

Our safeway gave us a call to remind us as we were behind schedule to pick it up. The produce was all fresh and well-selected. They had used paper bags for the items and it was an easy curbside pick-up

Quick and convenient!

I've had bad experiences with other grocery pickup/delivery, so I didn't have high hopes for Voila. Turns out, I had nothing to worry about! My orders were packed accurately, the produce picked was fresh, and the bread was all freshly baked.. Delivery was quick and the drivers were always very friendly.

This service is amazing for neurodivergent folks, we were able to get our groceries and my husband didn't have to worry about overstimulation from the lights/noise/other shoppers. We'll definitely be using Voila for the majority of our groceries going forward.

Easy peasy

Loved it! would most definitely use this service again. delivery was right on time, friendly delivery man :) Everything was exactly what I ordered. Very happy :)

VOILA! My groceries have arrived.

I just tried voila for the first time and loved it! It saves me so much time to order online and I love that I can choose a delivery window that suits my schedule. They have great variety of groceries available and the delivery was smooth and efficient. I will definitely be using this service again.

Great Service!

This was my first time using voila, after I got the opportunity to save $25 through Butterly. I put in my order and selected my delivery time. They were prompt and delivered my order on time. They were also very friendly and explained to me the delivery process. Very good customer service. I checked all my groceries and everything looked great. My frozen things were kept frozen, my bread was not squished and my produce was nice. Overall I think this is a great service and was very happy with it.

Great experience.

I was incentivized to try Voilà. The ordering process was fairly simple, and once I figured out how to find exactly what I was looking for, found the process to be quite easy. One item was unavailable in my area at time of ordering, and the site let me know when picking a delivery spot. I appreciated being able to change this right away, instead of finding out at delivery! The delivery charge was minimal which was great! The slots available were next day starting at 5am-this would be really convenient for a lot of people! I received a phone call to tell me they were in the way. I was told which bags had frozen and fridge items. The young man who delivered was very nice. My items are all in great condition. Frozen is very frozen, produce is fresh! All in all, this was a great experience and I’d do it again!

Great grocery service

Voila grocery service for pickup and delivery is such a great option and something everyone needs to try. My items were very fresh and nothing was damaged

Excellent

Easy and efficient way to ordering groceries. Happy to use it again for all my shopping needs. Highly recommend this service to everyone to try out atleast once.