4.4/5
835 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    February 21, 2024

    Stocking Up Made Easy

    We loved how easy getting ready for a busy work week ahead was. I would definitely use this service again to make things fast and simple. We loved how we even got a free sample box of granola bars in our order.

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    5.0/5
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    February 21, 2024

    Easy to use

    Website easy to use, nice pictures and search bar easy to find. There is a section for promotion items. Easy to find basket after items are finished. You can easily delete items you have changed your mind on. Great checkout process and easy to use and select your delivery window. They called 15 mins prior to delivery to ensure you are home. They will not leave your items if no one is home. I was told by my Cornell delivery person. They also described to me the process for checking your items once received before the driver leaves. My groceries were packed with care in paper bags. The delivery driver brings the bags in bins to your door. All my items were there nothing missing. Will definitely be ordering again. All my cold items were cold and all my produce fresh. My bakery items were fresh and not damaged.

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    5.0/5
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    February 20, 2024

    LOVE IT

    Super fast, easy and very efficient to handle! I love using this app! It has been a great change in it. Will definitely be sending my code to everyone!!

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    5.0/5
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    February 20, 2024

    Easy to use

    Voila grocery delivery was a positive experience for me especially because of its effectiveness, freshness of products, and ease of use. I value the large assortment of products offered, the simplicity of ordering via the website or app, and the dependability of delivery or pick up. Overall a very positive experience and wonderful customer service.

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    5.0/5
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    February 19, 2024

    Love this service above the rest

    I have used a lot of different grocery delivery service, I feel Voila is the best one. The produce is fresh to your door. I am always wary with others picking my produce for me as the may not look around for the unbruised or best date. But I feel I got really good products this time!

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    5.0/5
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    February 18, 2024

    Amazing service

    Doing grocery takes too much of my time picking up stuff, I got it all online and delivered to home. Everything was really fresh and it ia so convenient.

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    5.0/5
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    February 18, 2024

    Attention to detail

    nd let me tell you @voila.ca exceeded àll expectations! Thanks to @thisisbutterly for the chance to review.

    My first ever order from Voila and what a wonderful experience. Easy to order, plenty of updates about my order and schedules delivery. Plus the driver called me to make sure I was home because they are not allowed to leave groceries unattended. He was super friendly and ensured I checked the items to make sure there were no quality issues. Highly recommend 😇

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    5.0/5
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    February 17, 2024

    Quick and easy service

    I haven’t used the Voila service before and found it very quick and easy to do. Everything I was looking for was available, and I did the cut side pickup option which was easy. The stall was clearly marked and I did not wait long for my order to arrive.

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    5.0/5
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    February 16, 2024

    Easy Peasy

    It was super easy to get set up and place an order for delivery. The dropoff process was easy and the driver was very friendly and explained the entire process. The produce was all super fresh and delicate items arrived with no squished items! Frozen items were all still perfectly frozen on arrival!

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    5.0/5
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    February 14, 2024

    Amazing!

    I was selected by @thisisbutterly to try the @voila.ca grocery delivery service in Alberta.

    I’ve never used a grocery delivery, only a pick up.
    This was partnered with Safeway, which I hadn’t used before.
    I have to say that the website is easier than any other I’ve used before. It’s very straightforward to use. The only issue is there’s a bit of a glitch on the website if you scroll down but need to scroll back up (see video), but it’s easily corrected.
    I ordered Monday evening and was able to pick a time slot for today Wednesday, as early as 6AM if I’d like! Very convenient for anyone needing their groceries before a work day!
    I was called 15 minutes before delivery to ensure I was home. I picked between 11A and noon, and the delivery van pulled up at 10:59. Talk about great service!
    The gentleman was very kind and quickly explained the process to me since I was new. He had me check to make sure I was happy with my produce before he left and said nothing had to be substituted, I received everything exactly as I ordered.
    All the expiry dates are at least a month away which is great and my produce looked perfect.
    I wish I was selected for this a few weeks ago when my hubby was on a road job! With two young kids and it being a cold winter, this is such an amazing service to have handy. I’ll definitely be using it again and am so happy I got the chance to try this out!

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.