Good quality but expensive delivery

The quality of the produce that was selected was good. However the price and delivery charge is quite high. I usually do curbside to save on those charges. I received a free code for $25 off!

Fresh groceries directly to you!

First off, thank you to Butterly and Voila for the opportunity to test out their delivery service. I have used grocery delivery services before. I was put off by grocers charging ABOVE store prices on apps, and heavy added fees plus delivery and tip. I was paying an extra 40$ or more just to have my groceries delivered, so I stopped using the service.
So now Voila has shown up. NO hidden fees, NO crazy added costs, and they have a cheap delivery fee you can pay monthly to get unlimited delivery’s.
I ordered my groceries to be delivered between 9 and 10 am. I got a call 10 minutes before he arrived which was helpful. He showed up at 9:45, handed all my groceries to me at my door and my shopping was done!
First thing I wanted to see was the quality of the groceries. My fruit was fresh and not moldy or old, bananas were quite bruised, but I can’t say if that happened in delivery or if they were picked that way. The only issue I had was I needed ground beef and they were sold out apparently.
The app itself is super easy to use, it categorizes EVERYTHING for quick and easy searches from sales to promotions to your regular sections of the grocery store. There was a few things from the pharmacy I needed but couldn’t get because they weren’t listed on the app, so I was disappointed I had to go to the grocery store after my groceries were dropped off, but it was a quick in and out so I didn’t mind.
I really like Voila, and I will definitely use them again in the future. I highly recommend voila over the competitors as you will be paying the same as you would in the grocery store but you can do it in the comfort of your own home without additional fees and service charges.
The quality of the groceries is backed by a money back guarantee if you aren’t satisfied as well.
Make your life a bit easier, use Voila!

VOILA

By combining Voila's effective platform with Subway's and Safeway's extensive product selection, their alliance provides a smooth grocery ordering experience. Consumers gain from dependable delivery and user-friendly interfaces, creating a new benchmark for online food purchasing.

Free midweek grocery delivery!

I love that for only $10 a month I can get limited midweek grocery deliveries. Being able to have more choices for grocery stores to order from is great. I can hop between platforms and order whatever is on sale and have everything delivered fast and easy.

They met my high standards!

I'm extremely picky when it comes to grocery shopping, which is part of the reason why I don't often do click and collect or delivery services. However, I decided to give Voila a try since it is new to my area and there were promos for $25 off $75 and a free month of delivery.

Their website was fairly simple to use and they had most of the items I wanted in stock. Their pricing was also not too far off of what I would expect to pay at Safeway/Sobeys.

The driver was courteous and gave me a call to let me know that he was 15 minutes away. He treated my groceries with care and offered to bring them inside for me. When I unpacked my order, I was very impressed with the quality of the produce and the long expiry dates on perishable items. They did a better job shopping than I would have!

They met my high standards!

I'm extremely picky when it comes to grocery shopping, which is part of the reason why I don't often do click and collect or delivery services. However, I decided to give Voila a try since it is new to my area and there were promos for $25 off $75 and a free month of delivery.

Their website was fairly simple to use and they had most of the items I wanted in stock. Their pricing was also not too far off of what I would expect to pay at Safeway/Sobeys.

The driver was courteous and gave me a call to let me know that he was 15 minutes away. He treated my groceries with care and offered to bring them inside for me. When I unpacked my order, I was very impressed with the quality of the produce and the long expiry dates on perishable items. They did a better job shopping than I would have!

Food was all fresh!

I was offered the opportunity to try out the new grocery delivery Voila.
Pros:
The groceries came in paper bags delivered right to our front door.
We had to be home for the delivery.
We got a call about 5min prior to delivery to make sure we were available.
The food was all fresh and even the bananas we ordered were perfect, lettuce was also crispy and fresh, bread was soft
and the rest of the items were also good.
I was impressed at how well everything was packed and picked like I would have had I gone to the store.
Delivery is normally $7.99 per delivery, but since we are in a trial for one month it was free.
You have a little bit of time to add to your order any items you missed after placing order.
Checkout process is fairly simple.

Cons:
There is a monthly delivery charge of $14.99
The site was a bit glitchy where at times the screen started jumping and was impossible to scroll past and had to wait for
the jumping to stop.
The coupon used did not give us the free month of delivery as expected, but instead had to sign up to the monthly service which gave us a free month to get it (first month is free the $14.99 after)
that was displayed on the front page of the site.

I have to say the delivery person was great and since it was our first time he gave us a little description right at our door about how we can look over our order groceries to make sure we are satisfied with how fresh everything was and that if we were not happy for whatever reason they would take the item(s) back and bring back a fresh of whatever right away. Very pleasent and on time delivery.

Would I use the site and the grocery delivery again? ABSOLUTELY!

Thank you Butterly and Voila for letting us try out this service.

Kind and respectful delivery people. Great product!! No problems, I will continue to use this service and recommend it to anyone who dislikes grocery shopping. Setting my mother up for it as well. So glad it exists!!❤️

Well, my first experience with Voila grocery delivery was not good. However, I decided to give them a second chance. Today the delivery came during the chosen time, the driver was very polite, the produce and meat were fresh and in good condition. However, one item I was charged for was missing. I have requested a refund and have not yet heard back. So I will have to wait and see how this is dealt with.

Excellent service and great quality

Just tried my first order for delivery this morning. Arrived within the designated time slot. Driver called 5 minutes ahead to let me know he was arriving soon. My buzzer is currently not working, so we arranged to meet at the lobby entrance. I had a cart to put the groceries in, and the driver was exceptionally gentle when placing the bags in and made sure he didn't put any items which could be crushed at the bottom. The frozen items arrived still frozen and the refrigerated items and veggies were all cold as their vans have refrigerated storage. I got everything in my order correctly, no missing items or substitutions. The quality of all the items was perfect, exactly what I would have picked at the store. Service was prompt, friendly and professional. Zero complaints. The only down side is the price/fees. They are obviously more expensive, just as when you shop in store. But the quality of the items and the service was fantastic. I prefer shopping in store, but had to order online since my car broke down and is currently in the shop. If I have to use delivery again, would 100% use Voila.