A great grocery alternative

This was my first time using Voilà, however I already had a Sobeys account so all I had to do was login. I was able to add and collect Air Miles as normal.

Sales prices that are listed worked, although multi-prices do not appear to work. Using the checkout process and placing my order was pretty easy. I did have a promo code that I was unable to use. Like other online grocery pickups, you are timed so it it good to have a list or have your online cart filled before you select a pickup time slot.I also miss the option of not being able to use coupons.

Nothing I ordered was out of stock, so I had no substitution issues.I was very pleased the produce selected for me was all very fresh and the sizing was to my preference. I had no issues with anything in my order.

When the time came to pick up my order, the snow had been coming down pretty hard, and even though it felt good not to have to get out of my car, I felt guilty for the Sobeys worker who had to be out in the snow loading my groceries. They were very helpful and friendly.

Voilà is not offered at my normal Sobeys location, but it functions well and a great alternative to having to shop in store when you don't want to, or especially during these times. I also like it for using heavier stuff. I would definitely use this service again.

It saves time and buying it online is really simple and fast and will save you a load of time I would recommend using this to anyone who uses Safeway. The one thing is though that you can’t personally chose your products so you ah r to hope the date is what you want!

Incredibly easy process!

I’ve always been hesitant to use a curbside pickup option. Either the time slots are booked days out or items are poorly selected. When I received the opportunity to review Voila I was hesitant, but I’m so glad I did! Not only were there convenient time slots available that day, the service we received was also very personable and substituted items were carefully chosen and in one instance a second option was presented at time of pickup. It was only a matter of minutes from time of arrival to the groceries being delivered to our vehicle. I will definitely try Voila again! #voilabysobeys

Love

This was a great service
I will define continue using this as now with covid wave cases increasing , I feel safer doing most things on line and curb pick ups!

Prompt, Efficient Service

This was a great way to do a whole shop while getting other tasks done while you wait. It was easy, affordable and convenient in these changing times where there is hardly any time for even the daily day to day tasks. Especially during an ever changing Pandemic. This made me feel safe and confident to be able to bring home nothing but groceries to my family.

Good service

Would recommended to all friends and family and would use this service again in the future. It was quite convenient to drive up and have groceries delivered to me. Thanks

Great

Great service. Workers were friendly. Great to just go to curbside and get your items. Saves so much time. Would recommend to friends and family and would use this service again.

Super convenient!

Today there are a variety of options to choose from when selecting a grocery pickup service. I was super happy to try Voila from Sobeys!
Over all, it was easy to maneuver online and place my order. My selection of items was no different than being in the store itself and it quite literally took no more than 10 minutes to do my order, which would have taken a good hour in store.

Pick up from the store was easy peasy and quick! The rep who waited on me was super helpful and took the time to carefully move items in the trunk aside to make room (with my permission).
I get nervous when using grocery services because I want good quality produce and you leave that judgement in the hands of someone else. My produce was perfectly chosen and real care was taken to me sure I got what I was looking for.

Overall, this was a perfect experience! I like using a service directly through a retailer vs a third party and Sobeys really brought their A Game!

Great service

I think Voila was a great service, especially for people like me who are very short on time. This is a very busy time of year for everyone, so I will definitely use this service again. I also recommended it to my family.

Voila is great!

Voila is an easy-to-use grocery service and made getting groceries a breeze. They are thorough and the order was done correctly. Very happy with the service and the friendly staff! Highly recommend using it!