4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    March 15, 2024

    Yes Please!

    #ad #freeproductalert
    This week I got to partner up with @thisisbutterly & @voila.ca to test out Voila’s “new to me” grocery delivery service. If I had to pick one word to describe this experience, impressed would be it.
    I downloaded the app, shopped this week’s flyer, picked a delivery slot and waited patiently.
    Today was delivery day and Voila was on time (arrived at 11:40am for my 11am-12pm slot) and our delivery driver was super polite and had lots of great info for us! He let us know that all of our fridge and freezer items were kept at the right temperatures during delivery, and all our pantry items were kept at room temperature (that little delivery truck seems to have a whole lot going on inside).
    I am no stranger to saving time and have loved doing curb-side pickups in the past. My problem with having someone else shop for me was - freshness (I like to grab only the freshest products, with little to no imperfections and the furthest date I can find). Sometimes things were great, sometimes things were not so great. Whilst I was hesitant to shop my entire list for the week online, I just went for it and I have no regrets.
    All the produce is fresh. All the “best before” dates are a ways out and now I have nothing but free time this weekend!!

    Safe to say I’m doing this again.

    #safeway #sobey #voila #groceryshopping #kidding #grocerydelivery #timesaver #freshfoods #convinient #discountapplied #freestuff #honestreviews

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    5.0/5
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    Recommended? You Betcha!
    March 15, 2024

    Convenient & Reliable grocery delivery!

    "Voila Grocery Delivery Service Review:

    I recently tried out Voila Grocery Delivery Service, and I must say, I'm impressed! Firstly, the Voila website was very user friendly, it was super easy to navigate and find exactly what I needed. There are categories that help browsing easier such as a category for promotions, deals and seasonal items. You can also find items with one simple search.

    I was very impressed by the time the groceries arrived, I chose 11am and the groceries were at my door by 11:05! Very prompt and arrived within the time window, which is so incredibly convenient. The groceries were carefully packed and arrived in excellent condition, maintaining the integrity of perishable items like fruits and vegetables.

    Overall, I highly recommend Voila Grocery Delivery Service to anyone looking for a convenient, reliable, and hassle-free way to shop for groceries online. I’ll definitely be using this service again!

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    5.0/5
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    March 15, 2024

    Perfect grocery home delivery service

    I stared using groceries delivery services 4 years ago. I already tried some of them in Edmonton. Voila is an amazing service. The delivery was right on time. The food was in paper bags (easy to recycle). All products (vegetables, meat) were fresh and in a perfect condition. The delivery guy Marco was so kind and when he knew it was my first time with Voila, he explained to me how they deliver, how they store the food in cars, and told me what to do if something is wrong. I totally recommend Voila for grocery home delivery.

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    5.0/5
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    March 15, 2024

    10/10

    I was so hesitant with using a grocery delivery service, but I am so impressed with the overall experience of this whole transaction. The ease of choosing my groceries was effortless and the delivery went smoothly. The delivery driver was such a sweetheart and he ensured that my items were handled with care. My chicken arrived refrigerated and the delivery driver explained that all the perishables are kept in a cooler upon delivery. 10/10 I will definitely use this service again! Thanks Butterly!!

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    1.0/5
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    Recommended? Fugheddaboutit!
    March 15, 2024

    Never again completely useless waste of time don’t

    Use a Save on Foods delivery app if you want anything delivered, Viola was a nuisance. Really you’re gonna tell me you’re out of milk milk like all milk yeah that’s ridiculous but apparently they’re out of milk. Well, the store wasn’t but this fuel that was and then there was no reason given to me is canceled, but it was cancelled and then I replaced it. It was cancelled again found out after a payment error but there’s no email to tell me anything. What was going on? It is my order just got cancelled so then I’m sitting around. Thinking groceries are coming. It was just very ineffective. Just use it Frustrating waste of time go ahead or highly recommend it for that note I was selected by Vola and given a discount In exchange, I was to provide a review of their service

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    4.0/5
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    Recommended? You Betcha!
    March 14, 2024

    Practical grocery app

    I have used this app to buy some groceries, I definitely recommend for when you are in need to shop and somehow you can't personally go to the store, for more convenience for example or to save you a shopping trip. Only con with the app is that you only shop from Sobeys stores which are already expensive compared to other grocery stores plus the delivery cost. There is also monthly subscription for delivery. Another con is that after you put items in the cart, you'll still need to pick a time slot for delivery and doing that it will impact the availability of products selected. You'll have to go back and look for alternatives or remove the item from your cart.

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    5.0/5
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    March 14, 2024

    Great for convenience.

    Voilà's Safeway and Sobeys delivery service is a true game-changer! I've been using this service for a while now, and I couldn't be happier. Ordering is a breeze, and there are no additional delivery charges, regardless of how often you order. With passes starting at just $9.99 for 1, 6, or 12 months, Voilà offers cutting-edge online grocery delivery in multiple Canadian cities. Their partnership with Ocado Group PLC ensures top-notch service, with robotic automated warehouses ensuring freshness and affordability. I highly recommend Voilà to anyone looking for a convenient and reliable grocery delivery service!

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    5.0/5
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    March 14, 2024

    Convenient and Friendly Delivery Service

    First of all, thank you for the opportunity to save some money on my groceries and for the opportunity to try out the Voila delivery service. I found the ordering process easy to use as the website was easy to navigate and it was quick and easy to find the products that I wished to order and to add them into my cart. I also appreciated the suggested items after I had placed my initial order as I did forget to order bananas and as it was a suggested item, I was able to easily add it into my existing order.
    The order was scheduled to be delivered between 7:00-8:00 PM and I received a phone call from the delivery driver at 6:59 PM advising that my order would be arriving within the next ten minutes and the driver arrived at 7:10 PM and by 7:17 PM my groceries had been delivered to me. The delivery driver was very attentive and friendly and even delivered the groceries exactly where I wanted them to be.
    All of the items I received were in excellent condition, and all of the produce was fresh and crisp. All of the bakery items were also fresh and would be fresh for ten days.
    All in all, this was a very fast, convenient and extremely time saving service and I will definitely use it again.

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    4.0/5
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    Recommended? You Betcha!
    March 13, 2024

    Voila makes grocery shopping easy

    Overall, the Voila experience was easy and efficient. Being a first time Voila customer, the process took longer because of various registrations. For free delivery, a delivery pass is needed. There are several menus that make the shopping experience easier after the first order. As I was using this format for the first time, the actual selections of grocery items took longer. I used the promotions, flyer deals, and browse menus...the next order will be easier since the site has 'regular' and 'favorite' item buttons so that these items will automatically show up if marked. The list menu is a plus for subsequent orders. Also, Voila offers free samples, so the Kit Kat and German salami--see picture--were freebies. The next step was selecting a delivery time. Delivery was exactly on time and the delivery person was enthusiastically explaining how the food was stored in the truck. I was selected for this offer; however, anyone can receive a discount on groceries to try the Viola experience. Voila offers a $20.00 discount for first time users and free delivery for a month. Overall, having groceries delivered was positive. It is very tempting to continue this service. The only negative point is that Sobeys/Safeway are very expensive and without the discount offer, I would not have accepted this offer. Sobeys/Safeway prices are too expensive.

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    5.0/5
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    Recommended? You Betcha!
    March 12, 2024

    Next day grocery delivery!

    Placed an online grocery order last night, and it was delivered on time today. Tons of selection and sales on the website. All the groceries were delivered fresh and accurately. I would definitely order from Voila again!

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.