4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    June 27, 2024

    Good service

    Received this offer from Butterly in exchange with my honest opinion.
    Great deal to score for high priced grocery items, I highly recommend to give it a try. And voila service is excrement and quick.

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    5.0/5
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    Recommended? You Betcha!
    June 27, 2024

    Good service

    I used Voilà's curbside pickup service and found it very efficient. There were plenty of free one-hour pickup windows available. My order was accurate, The whole process, from ordering to pickup, was smooth and hassle-free. I saved time .

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    3.0/5
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    Recommended? Fugheddaboutit!
    June 27, 2024

    Above average pricing

    I decided to try Voila for the first time thanks to Butterly for sending me a voucher in exchange for my honest review.

    I've been wanting to use Voila for a while now, but have always been more of a fan of picking my own produce when I'm at a grocery store. Figured planning my daughter's 1st birthday party was the best excuse to use them.

    Got a call a couple minutes before the delivery man arrived, who was super friendly, gave me a run down of their service. Unfortunately some of the items I ordered weren't available, weren't included in my order and I was refunded the difference. A little disappointed about that, but I'll just have to make a separate trip out to the get what was missing. I didn't feel like there was a lot of notice for getting the email of missing items.

    Maybe I expected a little more from the quality of some of the produce received. I'm sure I could've had some of the produce taken back, but I was on a bit of a time crunch.

    Overall, it's a great service in terms of convenience. But the pricing of everything is also slightly more than you'd get charged in person. I'm also... too shy of a person to ask for replacements if I think they brought me bad produce. I would have definitely picked better quality produce had I been in store, in terms of fruit and vegetables.

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    3.0/5
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    Recommended? You Betcha!
    June 26, 2024

    Shop

    Good site fast food delivery discreet fast affordable prices clean site bad baggage fine food friendly yet convenience was a great peek for some time myself

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    5.0/5
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    Recommended? You Betcha!
    June 25, 2024

    Privet but quality and service is impeccable

    Finding products, placing an order and scheduling delivery was pretty simple and straightforward. To check the status of my order I had to login which is nice as you don’t get inundated with emails.
    Before delivering, the delivery staff called as requested. Great care was taken into bring the groceries to my doorstep. I was given time to check if the order was as requested or if there were any missing or damaged items. Professional, courteous delivery staff, absolutely loved that part. Sobey’s pricing is a bit higher along the lines of Co-op but I know that when I need immediate assistance there is a reliable service available to me.

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    5.0/5
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    Recommended? You Betcha!
    June 25, 2024

    Incredible service that I have already used again

    The Service:
    • The service offers some of the same deals as in store but also some different deals which entices you to check in every week to see what deals they have.
    • They had a couple of products that they offered as free samples. I got a bag of chips and a box of cereal, so they're not just tiny items either.
    • Site/app has a tab that features local Alberta products. I am passionate about shopping and supporting local!
    • Variety of unique delicious looking recipes and the ability to search the site directly for the ingredients of the recipe and add them to your cart as you need.

    The Delivery Process:
    • Delivery driver called 15 minutes before arrival to ensure I was home
    • Delivery driver was the first delivery driver since I moved to Edmonton 6 months ago to fully follow delivery instructions and actually come to the door of my basement suite, not to my upstairs neighbour's door
    Since it was my first delivery, the driver thoroughly went over the delivery process, explained that if there are produce, delicate products like bread/eggs, or any substitutions the recipient gets time to examine them and if they aren't satisfied then they can hand it back and get it removed from their bill.


    Great website, great delivery, great products, great prices, great deals, AND a free sample of my favourite chips?? What more can I ask for?!

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    5.0/5
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    Recommended? You Betcha!
    June 24, 2024

    Great for Small Shops

    I recently used the Voila service from Safeway for the first time. I used it because I got a code from Butterly. This was great to use for a small shop and honestly I probably would not use it for a big shop. When I have to run to the grocery store for just a few things it was nice to have this code because then I was not walking around the grocery store purchasing unnecessary things but rather I was able to add to my cart just what I needed and not get distracted by other things which would cause me to spend more money.

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    3.0/5
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    Recommended? Fugheddaboutit!
    June 22, 2024

    First voila order

    Easy to submit the order online. Pricing was fair - items were the same as prices in store, not marked up, however, all items are not available to order. When I attempted to order beef ribs and ground beef, the search brought up no results. The delivery fee is also a bit steep - every order is $4-7 and pick up locations are very limited. The Sobeys location near me wasn't available for pickup and the one showing up wasn't that close. Probably wouldn't use the service regularly.

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    5.0/5
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    Recommended? You Betcha!
    June 22, 2024

    Highly recommend

    I received a coupon from Butterfly to experience Voilà delivery service. Get ready to experience the ultimate convenience with Voilà! Say goodbye to grocery store lines and lugging heavy bags because Voilà brings the freshest groceries to your doorstep. Whether you're looking for quick weeknight dinner ingredients, mouthwatering desserts, or seasonal must-haves, Voilà has got you covered. And the best part? Enjoy hassle-free grocery shopping with their convenient delivery options. Get ready to elevate your grocery shopping experience! 🛒🚚

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    5.0/5
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    Recommended? You Betcha!
    June 21, 2024

    So simple!!!

    So simple and easy. Get your groceries delivered directly to your door. The site is super easy to use and navigate through. Huge plus your items get delivered right to your door in a quick time.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.