4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 21, 2024

    Great Service!

    I have used this service many times before and I love it. The quality is always great, you can try new products for free and they are super speedy with delivery!

    Flag as Spam
    Review collected via Butterly Logo
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 21, 2024

    Stocking Up Made Easy

    We loved how easy getting ready for a busy work week ahead was. I would definitely use this service again to make things fast and simple. We loved how we even got a free sample box of granola bars in our order.

    Flag as Spam
    Review collected via Butterly Logo
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 21, 2024

    Easy to use

    Website easy to use, nice pictures and search bar easy to find. There is a section for promotion items. Easy to find basket after items are finished. You can easily delete items you have changed your mind on. Great checkout process and easy to use and select your delivery window. They called 15 mins prior to delivery to ensure you are home. They will not leave your items if no one is home. I was told by my Cornell delivery person. They also described to me the process for checking your items once received before the driver leaves. My groceries were packed with care in paper bags. The delivery driver brings the bags in bins to your door. All my items were there nothing missing. Will definitely be ordering again. All my cold items were cold and all my produce fresh. My bakery items were fresh and not damaged.

    Flag as Spam
    Review collected via Butterly Logo
    2.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    February 20, 2024

    Too expensive

    The delivery fee I found extremely high compared to other services and the general price of groceries I just couldn't justify compared to what I normally spend. Also found the website for ordering not as user friendly as others and it didn't show me sale items until the final check out page and at the last page it showed me a bunch of items that were out of stock which was frustrating

    Flag as Spam
    Review collected via Butterly Logo
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 20, 2024

    LOVE IT

    Super fast, easy and very efficient to handle! I love using this app! It has been a great change in it. Will definitely be sending my code to everyone!!

    Flag as Spam
    Review collected via Butterly Logo
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 20, 2024

    Easy to use

    Voila grocery delivery was a positive experience for me especially because of its effectiveness, freshness of products, and ease of use. I value the large assortment of products offered, the simplicity of ordering via the website or app, and the dependability of delivery or pick up. Overall a very positive experience and wonderful customer service.

    Flag as Spam
    Review collected via Butterly Logo
    3.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? Fugheddaboutit!
    February 20, 2024

    Too high grocery prices and long wait

    Comparing with other grocery delivery services, products from Viola are more expensive, plus delivery on the same day is not possible, minimum the next day.

    Flag as Spam
    Review collected via Butterly Logo
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 19, 2024

    Love this service above the rest

    I have used a lot of different grocery delivery service, I feel Voila is the best one. The produce is fresh to your door. I am always wary with others picking my produce for me as the may not look around for the unbruised or best date. But I feel I got really good products this time!

    Flag as Spam
    Review collected via Butterly Logo
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 18, 2024

    Amazing service

    Doing grocery takes too much of my time picking up stuff, I got it all online and delivered to home. Everything was really fresh and it ia so convenient.

    Flag as Spam
    Review collected via Butterly Logo
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 18, 2024

    Attention to detail

    nd let me tell you @voila.ca exceeded àll expectations! Thanks to @thisisbutterly for the chance to review.

    My first ever order from Voila and what a wonderful experience. Easy to order, plenty of updates about my order and schedules delivery. Plus the driver called me to make sure I was home because they are not allowed to leave groceries unattended. He was super friendly and ensured I checked the items to make sure there were no quality issues. Highly recommend 😇

    Flag as Spam
    Review collected via Butterly Logo

    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.