Very Impressed!

Voila by Sobeys was the first delivery service I have tried as other services do not deliver to our area, so I was pleased already! It was easy to place my order online and select a delivery time. I had made mine for the following day. I received a call from the driver about 10 minutes prior to my scheduled delivery time to confirm whether the time was still convenient, and was explained that contact-less delivery measures would be followed. I was also asked how I would like to be contacted once the delivery had been completed (i.e. text message, phone call or doorbell ring). I asked for the driver to ring the doorbell. When I answered, I was greeted by a very friendly individual who took a few moments to explain the service to me as I was a new customer. He told me that they use shopping bags with different handles to indicate which items need more immediate attention (i.e. frozen foods). The service was efficient, very friendly and exceeded by expectations. I felt like a highly valued and appreciated customer. (Shout out to my awesome driver Utkursh!) I definitely recommend giving this service a try and will certainly consider using it again in future.

Voilà!

Great service! My delivery driver called about 10 mins before my order was dropped off. Came promptly at the time I have it scheduled to be delivered! Or driver informed me that it was a contactless delivery, so once she arrived she gave us a sweet wave and placed our groceries gently on our porch. All of my groceries were there and you receive the best selection of your food, fresh and ripe! Excellent service for anyone with a busy schedule. Thanks Sobeys!

Pleasantly surprised!

I received a discount as part of a Product Review Club offer to test out Voila by Sobeys, a grocery delivery service. Ordering was easier than I thought it would be and pretty straightforward and simple. I learned you should always picked a delivery time/date first! Because this will affect items that are available and save you the disappointment of having added things to your cart only to receive a pop up when you try to book a time that the item isn't available (this was frustrating and disappointing for me... But I learned)

The variety of items is quite good overall. You have all your necessities and then some. One thing I did notice is that the frozen meat and seafood section could use some expansion. I ordered eggs and none of them were broken (a fear I had). And the expiry dates on everything I ordered was very reasonable. Another fear I had was that I was going to recieve products that were at the end of their life.

You can get some great deals from the flash sale and sale sections, the price is comparable to what you'd get at an in-store sale. Check out is a breeze and you can modify your cart until the evening before your order is to arrive. Delivery was seamless and right on time! It's an hour block and my order arrived right at the top of the hour. I definitely wasn't expecting that. It was nice. The driver was very kind and took the time to explain the service since it was my first time and also the changes they've made to their bag deposit program due to Covid.

I'm glad I was able to test the service, I was skeptical at first and I'm someone that would prefer to go to the store to pick my own items. That being said now I know that if I can't go, I can trust Voila by Sobeys to deliver and I won't be disappointed!

Great service

I loved voila by Sobeys! I've tried so many of the grocery delivery services since covid started and this one has been my favourite. Quick convenient and picked by a robot instead of humans so less risk of any germs on your groceries. Comes in a big refrigerated truck rather than someone's personal vehicle

Voila is Amazing!

Quick service, a great variety of grocery items to choose from, fantastic packing and care for my items! What an amazing service!!

A great grocery delivery option!

I was so happy to see Sobeys offering delivery service. Found it a very convenient, fast, and east to use option. I am pleased with the product choices, and the selections made by the staff.

the best delivery service anywhere !

I tried Voila for the first time and my experience was flawless perfection, delivery was lightning fast, I ordered Friday afternoon and delivery was 9 am Saturday morning, nothing's better than that !!_x000D_
there were specials online just like in the store and my driver confirmed a temperature check upon delivery and had a great contactless delivery approach ....... amazing experience !!

Best Grocery Service!

I have used several grocery delivery services but Voila is by far the best. I always receive a call from the driver, and feel good that my groceries are temperature controlled and checked at time of delivery. I'm always advised in advance of missing items or substitutions, which seldom occurs. There are great deals to be had in the flash sales, and everything I've received has been fresh and in great condition. Even the bags are coded to show refrigerated / non-refrigerated items so you know which ones to empty first. Delivery is always on time and the delivery personnel are always friendly and helpful. Voila is hands down my favourite grocery service out there.

Sobeys Amazing Service

I tried this service for the first time. I was amazed. They were so prompt and professional. Everything was precise. Best service.

You know what your getting!!

With Voila by Sobeys you actually know what you are getting and what your not. When you place your order a window pops up when you book the day and time to let you know what will not be available in your order for that day/time. This is HUGE, since I have been using other services since the Pandemic started, they do NOT let you know ahead of time what will not be available, so your taking your chances on what you will actually get or not get OR what they might substitute at their own discretion, which is usually not the product you would have chosen for yourself if you had the option._x000D_
I love this feature, it makes such a difference, I know exactly what I am getting, no substitutions, not missing items, its great!_x000D_
A couple other things I love about Voila by Sobeys is they charge much less for delivery then other services. All the food is kept in temperature controlled units in the truck so everything is very fresh. Also, their food comes directly from the warehouse not a store, so you know your are getting the freshest items._x000D_
The driver always calls before he arrives, which no other service does. The drivers are super friendly, always neatly dressed and ALWAYS have a mask on, that is huge for me since I have high risk people in my home._x000D_
Not sure what else to say, I am so happy with Voila, I have been using it every week since they started delivering in my area, they are great!_x000D_
You gotta try them! You won't regret it.