4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.3/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    Anonymous
    March 14, 2022

    Easy to use.But if you use a promo code and an a item gets cancelled by Safeway and your amount no longer satisfy the minimum purchase you will lose that discount.

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    March 09, 2022

    Amazing grocery service

    My grocery order was prepared in a very prompt time. Order was ready, and waiting when I arrived within my selected pickup time of 2pm-3pm. I pulled into the assigned stall, and called the number on the sign, and a very polite voice answered my call to say my order would be right out. My groceries were carefully brought to my vehicle by a very nice gal from my local Safeway location. She was very polite, and carefully loaded all my bags in my truck for me. The shopping list was completed with no substitutes, and all the food was fresh. I will be ordering again in the near future. I have recommended this grocery service to my family, and friends. Thank you ChickAdvisor Butterly and Voila/Sobey’s/Safeway I received a $25 voucher code to try Voilà by Safeway

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    March 09, 2022

    very good

    i have enjoyed using voila! it was easy to navigate in the website and order the products and food i needed. there is no additional fees for the pick up like walmart nor superstore does. there are many options of the pick up dates and times and it is available as fast as next day. when i picked up my order i checked to make sure the expiry dates of the items were not too soon. it was alright. the customer service was also great. highly recommended

    Flag as Spam
    4.7/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    March 05, 2022

    Super easy to use

    I ordered through Voila for my weekly groceries with the coupon from Chick Advisor and I was able to get a free pick-up time the next day, which was super convenient. Safeway is more expensive than my usual grocery store, but they also carry products (like my favorite sushi rice) that my regular store doesn't carry. So this was a win for me, but it isn't something I would use all the time, just because Safeway is more expensive. I am trying to cut my grocery expenses, especially with the rate of inflation these days.

    Flag as Spam
    3.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    March 02, 2022

    Convenient but unexpected fees

    I used Voila to order all the groceries needed to make my husband's birthday dinner. It was incredibly convenient! I was able to order all the groceries while at work then pick up on the way home. The only drawback was all the added fees. Delivery times all had various fees added on plus a bagging fee was added with no option to remove unless you had the staff rebag at your car. The fees add up, which makes this a service I wouldn't use all the time.

    Flag as Spam
    2.8/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    Anonymous
    March 02, 2022

    Sobeys Voila was very easy to use and incredibly convenient. We were able to order our groceries from work and pick up on the way home. The drawback is all the added fees. Automatic extra fees for pickup and for bags add up making the service not worth the extra cost.

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 20, 2022

    Safeway has pickup !

    Got just over $100 in groceries to get a weeks worth

    Here is part of our dinner tonight bacon cheese pasta ranch pkg buns and chicken burgers.

    Super easy to pu guy loaded to back of our truck super friendly helpful..... even warned us about snow coming

    We will be using again.

    Flag as Spam
    3.8/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 07, 2022

    I would try to use curbside again

    The curbside pickup from Safeway was fast, efficient and fun. I didn't have to wait too long to get my groceries in my trunk. The process online was super quick.

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 05, 2022

    Christmas Shopping Made Easy

    I chose to use Voila just before the holidays, and I was able to get all of those little gift add-ons like favorite treats, coffees, and pet gifts all in one place. I placed my order, finishing my holiday shopping and was able to have it delivered to my vehicle efficiently and easily. In my region of Canada, Covid had started to flair up again. Being able to shop online and pick-up curbside gave me so much peace of mind.

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    February 05, 2022

    I would definitely use this again, it made it much easier.

    I loved using this, excellent service, very respectful, excellent quality, was making my shopping much easier as I usually grab more then I need, and tells me what the prices are. Will use again!

    Flag as Spam

    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.