Good but don’t really need it

It was a nice process but I’d rather go inside and choose my own groceries, but it wasn’t too bad at all. I would recommend to some friends that like this method better.

It saves time and buying it online is really simple and fast and will save you a load of time I would recommend using this to anyone who uses Safeway. The one thing is though that you can’t personally chose your products so you ah r to hope the date is what you want!

I was unable to use the code. I placed an order, which was ok. However I feel there are better platforms. They are not at every Safeway so it actually would have been easier for me to go to the actual store near my house(which is what I ended up doing) than place there order however the code made it worth it.
The day of the order I got a message saying my credit card has a problem (in all honestly I had input the number incorrectly) so they cancelled my order, did not give me a chance to change it. Just cancelled the order. It was The 30th of December and everything I ordered was for NYE so I just went to the store instead.

Meh

Ordering online was painful. Website didn’t flow smoothly, as I tried moving back and forth between products, the page would reset, meaning I had to look for my items over again. Price wise, the groceries cost at least 20% more here, compared to my normal grocery store.
It was -37 when I picked up. The voila parking spots are out in the main parking lot, meaning my groceries were pushed out in open top bags, making some of my produce borderline frosty. There was no opportunity to swap to my cloth bags. I paid the .10$ a bag fee.
The lovely person who picked my order and brought it out was respectful, friendly, and kind. I appreciated their positive attitude and smile, as it was a frigid day.
With the out of the way parking, making winter grocery pick ups difficult, and the extra costs associated with the store, I’m not sure I’d use the service again.

Incredibly easy process!

I’ve always been hesitant to use a curbside pickup option. Either the time slots are booked days out or items are poorly selected. When I received the opportunity to review Voila I was hesitant, but I’m so glad I did! Not only were there convenient time slots available that day, the service we received was also very personable and substituted items were carefully chosen and in one instance a second option was presented at time of pickup. It was only a matter of minutes from time of arrival to the groceries being delivered to our vehicle. I will definitely try Voila again! #voilabysobeys

Happy that Sobeys is offering curbside

I am happy to see Sobeys has finally joined the curbside game as I really enjoy shopping there. Overall it was a good experience but a few things could use some work. Firstly, when I arrived I had to call the store 3 times before someone answered. I’ve never had this happen with another curbside service, maybe they were busy but they really should have someone designated to this. I was the only car parked for grocery pickup and it still took about 10 minutes for my groceries to come outside. Finally, they put my groceries in paper bags and charged .15 cents per bag. This is fine but they used about 10 bags for groceries I would have fit in 4. I do like how user friendly the app is and there are many pickup slots available. It would be nice if they had free pickup time slots or if it was free over a certain amount. They have a good selection on the app and was able to get everything I needed. Also they didn’t need to substitute anything which I was really happy about. Overall I’m really happy with the convenience of this service and will definitely use it again.

Love

This was a great service
I will define continue using this as now with covid wave cases increasing , I feel safer doing most things on line and curb pick ups!

Prompt, Efficient Service

This was a great way to do a whole shop while getting other tasks done while you wait. It was easy, affordable and convenient in these changing times where there is hardly any time for even the daily day to day tasks. Especially during an ever changing Pandemic. This made me feel safe and confident to be able to bring home nothing but groceries to my family.

Good service

Would recommended to all friends and family and would use this service again in the future. It was quite convenient to drive up and have groceries delivered to me. Thanks

Great

Great service. Workers were friendly. Great to just go to curbside and get your items. Saves so much time. Would recommend to friends and family and would use this service again.