4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    June 20, 2024

    Simple to order, great delivery staff

    Ordering online was simple, you can browse promotions and flyers.
    The delivery agent contacts you before they come (so you are home and they don’t leave your groceries outside) they check temperature of all produce and meats.

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    5.0/5
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    Recommended? You Betcha!
    June 18, 2024

    Intuitive Search!

    I got to try out Voilà from Safeway and Sobeys, and I have to say I'm impressed. The service is fast and affordable if you want delivery. The intuitive search is my favorite part of the experience! After you type in nachos for example choose your chips and go back to the search it auto generates all the things that would go with nachos!

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    5.0/5
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    June 18, 2024

    Convenient and Reliable

    I recently had the opportunity to try out Voila Delivery Service for grocery shopping, and I was provided money off my first order in exchange for my honest review. Here’s my experience:

    From the moment I logged into the Voila website, I was impressed by its clean, intuitive design. The wide range of grocery items was well-categorized, making it easy to find exactly what I needed.

    Placing my order was straightforward. I added a mix of fresh produce, pantry staples, and a few specialty items to my cart. The app provided an estimated delivery window, and I received updates on the status of my order in real-time, which was reassuring.

    The delivery arrived on time, and the driver was courteous and professional. All my items were carefully packed, with cold items properly insulated to ensure they stayed fresh. The produce was of excellent quality, with fruits looking as fresh as if I had picked them out myself.

    Overall, my experience with Voila Delivery Service was overwhelmingly positive. The convenience of having groceries delivered right to my doorstep, combined with the quality of the products and the excellent customer service, made it a seamless and enjoyable experience.

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    5.0/5
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    Recommended? You Betcha!
    June 18, 2024

    Convenient and Fantastic!!

    Voila is very convienent for this Mom, Wife, full time Bank Manager and Volunteer Fire Fighter. I always have a hard time getting to the store to ensure my family and I have healthy choices and this makes it so much easier.
    Thank you!!

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    5.0/5
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    Recommended? You Betcha!
    June 18, 2024

    awesome services

    with Voila you have nothing to worry about, be sure of smooth services and punctuality. you get the best services ever and great customer services, will definitely be using them again and will recommend to friends and family

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    5.0/5
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    Recommended? You Betcha!
    June 17, 2024

    Even my toddler loves it!

    Speaking as the mom of a toddler, who makes shopping somewhat painful, I tried out Voila. I am ecstatic to say the least! It was so easy, ordered online, delivered to my door, my toddler was so excited to help the delivery driver bring the bags in, and help unload them too. What easability, and for a mom it makes life so much easier. I will highly recommend this service to friends and family.

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    1.0/5
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    Recommended? Fugheddaboutit!
    June 14, 2024

    Not available in my location

    I live in a major city in a newer community and my address did not exist within this website. There is no way to manually add an address either, it has to populate within the website.

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    5.0/5
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    Recommended? You Betcha!
    June 12, 2024

    Great

    I’ve always wondered what it would be like to skip the rush hour and busy grocery stores and bagging. Grocery delivery is so lovely! I get everything I ordered and the produce quality was good as well. Like picking it yourself.

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    5.0/5
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    June 10, 2024

    Easy Grocery Order

    I registered for an account on Voila and was able to start my order with ease. I was able to search for all the items from the search bar and was provided with several brands to choose from. I liked that sale items were clearly marked as well, so I could see how much the items were on sale for. Once completed, I was able to proceed with processing the order by choosing my preferred time for delivery; there were a lot of time options to select from. The website also had a list of items for me to consider adding to my order before checking out, which I thought was helpful, in case I forgot something I would normally buy together with another item. The checkout was easy, I entered my credit card information and my Scene was already linked from my profile set up.
    The following day, I had to make a change on the order and I was able to complete the change on the website prior to the cut off time.
    When it was time for delivery, the driver called before arriving to my house to make sure I was home to receive the order. I received everything all neatly packaged. The driver was polite and on time.

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    5.0/5
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    Recommended? You Betcha!
    June 10, 2024

    Great service

    I was doubtful about delivery services like this one but voila is great . They got my order to me on time and nothing was missing. I enjoyed the freshness and the quantity was perfect

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.