4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.0/5
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    Recommended? You Betcha!
    December 21, 2021

    Easy to navigate

    I thought the sobeys curbside service was a great addition to the sobeys brand. I was a little disappointed that the sobeys near my house didn’t offer the service and I also wish there was a way to select from the weekly flyer to choose items. I had a plan for what I was planning to buy based on checking out the flyer and I was disappointed to not be able to navigate the flyer and choose from directly within the flyer. I think that would make the service very competitive.

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    5.0/5
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    December 20, 2021

    Super convenient!

    Today there are a variety of options to choose from when selecting a grocery pickup service. I was super happy to try Voila from Sobeys!
    Over all, it was easy to maneuver online and place my order. My selection of items was no different than being in the store itself and it quite literally took no more than 10 minutes to do my order, which would have taken a good hour in store.

    Pick up from the store was easy peasy and quick! The rep who waited on me was super helpful and took the time to carefully move items in the trunk aside to make room (with my permission).
    I get nervous when using grocery services because I want good quality produce and you leave that judgement in the hands of someone else. My produce was perfectly chosen and real care was taken to me sure I got what I was looking for.

    Overall, this was a perfect experience! I like using a service directly through a retailer vs a third party and Sobeys really brought their A Game!

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    5.0/5
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    December 20, 2021

    Great service

    I think Voila was a great service, especially for people like me who are very short on time. This is a very busy time of year for everyone, so I will definitely use this service again. I also recommended it to my family.

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    5.0/5
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    December 20, 2021

    Voila is great!

    Voila is an easy-to-use grocery service and made getting groceries a breeze. They are thorough and the order was done correctly. Very happy with the service and the friendly staff! Highly recommend using it!

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    5.0/5
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    December 20, 2021

    I love buying groceries from my bed

    I throughly enjoyed my shopping experience online for my groceries! I loved that I could look up sale items and plan my meals stress free! The pick up was quick and easy and the staff was really nice and loaded my car for me! I would highly recommend this!

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    1.0/5
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    Recommended? Fugheddaboutit!
    December 16, 2021

    Annoying

    This promotion was nothing like I expected it to be. Even $25 off, Safeway is expensive. I would prefer Walmart or Superstore. PC points are the best.

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    5.0/5
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    December 16, 2021

    So easy!

    The whole experience was so easy. From ordering to pick up, so simple. I will be using the pick up service again.
    Beats pushing a cart in the snow and freezing cold.

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    5.0/5
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    December 16, 2021

    Easy to use site and so convenient

    I have used other grocery store online ordering and the downfall is the app. The voila service is so easy to use. I love that there is a sale section. It makes it easy to plan your shopping trip and stay within a budget. The staff is friendly and for a new service they are very efficient. They even offer same day pickup at comparable prices.

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    5.0/5
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    Recommended? You Betcha!
    December 15, 2021

    Makes grocery shopping a breeze!

    I love Voila grocery pickup. There is a Sobeys just down the road f on my work, so it's super convenient for me to place my order in the morning and stop on my way home to pick it up. The young man that loaded my car was really friendly and made sure that I was okay with the substitutions made to my order. Also, the communication throughout the day if an item I ordered was unavailable was great, no surprises when I got home. I have tried other grocery pickup services before and Voila is definitely at the top of the list!

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    4.0/5
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    December 15, 2021

    Ended up a great experience

    I was so excited to go pick up my order and when I followed the instructions once I got there a guy came out told me he doesn’t have any order information for me. I told him I put in all my information and credit card info in and it said my order was placed and he said he would go check on it. He came back apologizing saying he sees an order but it didn’t go through for some reason and was an error and said there was nothing he could do for me today but he will help me place an order for tomorrow. I said I would think about it as it was a far drive for me. I thought about it and I ended up placing my order for the next day and this time my order worked and it was a really nice and an easy experience. I was really happy with the fresh fruit that was chosen for me! In the end I was happy with my purchase and the convenience of it!

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.