4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.0/5
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    Recommended? You Betcha!
    December 04, 2021

    Wonderful service

    I really how excited about it & how very easy to use the website for the Voilà shopping & then to go to pick it up
    but I will still use that service again

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    1.0/5
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    Recommended? Fugheddaboutit!
    December 04, 2021

    Terrible time options

    I received a free $25 when you spend $100 code, but I couldn’t even use it. The options for pickup time are horrible. There was never anything when I looked until the next day (which wasn’t helpful). I also found the search incorrect and would say things weren’t there, when really they were listed as something different. I was really hopeful for this service, but there was no convenience at all.

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    5.0/5
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    Recommended? You Betcha!
    December 04, 2021

    Great service!

    I highly recommend the Safeway curbside pickup. The process of ordering online and picking it up curbside was a game changer! I had my kids in the car, we were returning from school and I was able to pick up groceries without leaving the car. Staff were friendly and efficient . The process was seemless. Order was easy. I felt very spoiled with the service. I will be using Safeway curbside pick up again for my grocery needs. Helped to fill my fridge for my family of 5!

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    5.0/5
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    Recommended? You Betcha!
    December 04, 2021

    Easy to Use!

    This service was really great especially with a baby and in the rain. I appreciated the time savings of not having to walk through the entire store to get what I needed, as well as the great customer service and selection. Would highly recommend!

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    2.0/5
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    Recommended? Fugheddaboutit!
    December 04, 2021

    Can't make adjustments to billing in store

    Website is easy to navigate and the check out process also. When i got my final purchase receipt by email i noticed that certain products were not charged accurately for a $10 savings as stated in the flyer when you bought a certain amount. I contacted Sobey’s when picking up the order and apparently I would have to call Voila that they cannot do a refund for the sales price in store for the difference. This was a huge turn off i won't be using this service again and will be sticking to Superstore's online service who can correct their pricing errors in store for you.

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    5.0/5
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    Recommended? You Betcha!
    December 03, 2021

    Great service!

    First time using this at Sobeys. I’m normally a superstore shopper.
    Everything was easy from selecting product to ordering to pickup. The person who loaded my order was super friendly!

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    5.0/5
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    Recommended? You Betcha!
    December 03, 2021

    Great service

    Great service provided. Fresh products chosen with care. Love it overall and will be using it again, as a busy mom I really appreciate this type of services

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    5.0/5
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    Recommended? You Betcha!
    December 03, 2021

    Freshest produce ever!

    This was honestly the best pickup ever. It was quick, the produce was as fresh as if I chose it myself and everything in my order was correct. They even refund you the substitution amount if they had to make any changes.

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    5.0/5
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    Recommended? You Betcha!
    December 03, 2021

    Piece of cake

    It was a great experience using voila, i shopped easily online from sobyes and in the datebi determined i picked up my grocery and it was great and very easy too
    #VoilabySobeys #VoilabySafeway

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    5.0/5
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    Recommended? You Betcha!
    December 03, 2021

    Great service

    I tried using voila for the first time using the code chickadvisor gave me and it was great. There were lots of time slots available to choose from. I got the date and time I wanted. Produce was fresh. Highly recommend and would get again.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.