Amazing!!

This was the first time using curbside pick up and all I can say was AMAZING! Great quality of foods that they picked, easy to use the website - make changes to the order, save information, easy to find the foods I was wanting, friendly staff when putting it in the vehicle. It was a great experience and way easier than I had thought. I will for sure be doing this more often. As a mom of 3 young kids why did I not start doing this sooner!! Loved it.

Voila! No supermarket hustle for me!

I tried Voila by Sobeys and was very happy with my experience. They didn't have all items I ordered but made a solid substitution on one and refunded the other. When I picked up my order I waited 10 minutes despite it being evening and not busy at the store. This is the one thing they can improve in my opinion. The young lady who delivered my groceries to my car was polite and careful with my bags. She offered to swap them into my cloth bags and was careful to note for me where the eggs were. When I got home I was missing my bananas and had someone else's bread. I was contacted by Voila as they realized the mix up as soon as I left. They refunded my bananas and told me to enjoy the bread. Solid 5 star service if the wait time could be trimmed a little. Will definitely use again.

Site needs work. Hard to find regular items.

I am an online shopper and have been since before the pandemic. I live Sobeys so was excited to try Voila but unfortunately getting the items I regularly find in store was difficult and not worth the effort. If I have to go in for some things I may as well go in for all.

Great service wow

This was great and so easy to do with my kids in the car. Select from home and then pick up. Don’t have to drag two kids around the store and find everything. Time saver :)

Didn’t get out of my car in the pouring rain

Fast service, accurate order. I was only waiting in my car for a few minutes when my groceries were packed into my trunk. Very happy!
My bread was fresh and the groceries were packed in the bags very well.

Great service

Loved the service it was on point and just what I had imaged from such an awesome chain of retailers really went above and beyond my current expectations

Easy

I like this a lot better than pickup at superstore, will definitely be using the service more often now that it is available in our area, easy pick up as well

Fast and easy

This was my first time using curbside pick up. I was worried I would not get the best cuts of meat, but they did not disappoint the cuts were excellent. All my product was packaged correctly and the baked goods were very fresh. Will definitely use this again

Great team

I have placed a voila order to pick up but was not able to pick it up at the same time I planned. Called the customer service and they were very understanding and gave me the whole day to pick it up, called me later to confirm that they will be available until 9 pm and I am very welcome to come at anytime. I arrived and It was very easy to call them to bring out the order. They placed the order nicely in my car and asked about substitutions. Later I received an email refunding me the difference of my substitute and charged me for the original item I ordered. Very professional packaging and super sweet staff. Will diffidently use this service again . They also have many time slots were the service is FREE. Which is not an option in many other pickup services.A very nice message was left in the bag with discount code to use towards my next purchase.. Highly recommend VOILA

I’ve already used Voila again!

After using Instacarts service previously, I was a bit skeptical of Voila - but they definitely exceeded my expectations. It took only 10 minutes from the time we confirmed we were in the parking spot for them to bring out the order and carefully pack it in the trunk of the car. We got some great quality meat and have eaten some amazing steaks for dinner!