Thank you #voilabysobeys

What a convenice to have groceries delivered right to your door by @voila.ca from @sobeys 🥰 @chickadvisor
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The service was so convenient and they’re super organized! I ordered online the evening before and it was delivered to my door at 8am when I asked them to (I could have done earlier for you early risers) They called me 20 mins before to ensure I would be home ... The truck has a fridge and they separate the bags that need to be chilled with a green marks on the handle. The delivery man was super nice and since was my first time ordering he explained how it all works and since it’s covid I keep the bags .. After COVID whenever that may be they will be collecting and buying your plastic bags for 5 cents each from any grocery store♻️👏
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Thank you #voilabysobeys #chickadvisorreviewclub for offering me a discount and working together to review your amazing service! ❤️ Can’t wait to order again 🙌🙌

Excellent service with fair prices

The process of signing up, choosing my groceries, and picking a delivery window was very easy and quick. Delivery is made in a 1 hour window with a brief phone confirmation 10-15 minutes in before arrival.

The delivery worker was courteous and efficient and the delivery process met both my personal and condo COVID safety expectations. The rather heavy load of products was delivered to my apartment door by the delivery worker using a hand truck which saved me a lot of trips to the store since I can only carry so much without a vehicle.

The grocery prices were very similar to what I normally see in store and most of my purchases were on sale. The delivery cost fair, but it does encourage using this service for large, expensive orders rather than for just a few things.

Overall, I thought it was a very smooth process and will use it again.

Great service

I reciever this offer from chick advisor. Great service, fast, easy, convenient and arrived on time. It is a bit on the pricey side so I wouldnt use it in a regular basis but it's great in a pinch and sobeys is always fresh

Great service

This was a wonderful experience. Especially during these times where going to stores is not an option for some people. Food was delivered right on time and everything was super fresh and great quality. I would definitely recommend Voila to anyone. Great, quick and reliable service with exceptional quality and care.

I heard about Voila through Chick Advisor - they were kind enough to offer me $25.00 off my first order! Right from the shopping to the delivery, everything was seamless! It was super easy to use the website and I got my groceries even earlier than the time I requested (of course they called me first to find out if it was okay).

Thank you Chick Advisor for allowing me to be a part of this program!

Great option to keep in mind!

I received a discount as part of a Product Review Club offer for Voila by Sobeys.

I was grateful for this opportunity to try Voila by Sobeys, I haven't used home grocery delivery before and thought I'd give it a try.

I'd like to talk about all the positives first. The delivery times were fairly wide-open, so aside from the same day I placed my order, I could basically have it the following morning. I chose the 8-9 a.m. time slot, you receive a text when the driver is approximately 10 minutes away. My delivery arrived just after 8 a.m. The delivery driver was absolutely great. Kind, courteous, explained the program, and was wearing a mask and gloves. But still maintained physical distance. I'm not sure if you can have them bring your groceries right into the house, I was fine with on the porch but it's worth asking if you have trouble carrying your bags. The bags have a green indicator on the handles for the items that need to be refrigerated or frozen, which I thought was pretty ingenious. They will offer a bag return option in the future (I'm guessing a small credit for each bag you return), but obviously at this time they can't start this initiative. Everything arrived at perfect temperature, for the refrigerated and frozen items, and the driver/delivery person explained temperature checks are performed on these items to ensure they meet standards before they leave the warehouse. I was welcomed to the "family" twice.

The quality of the items is what you would expect for a store like Sobeys, I don't have anything of particular importance to note about that.

I was able to find a few items on sale that were comparable to (or better than) my usual grocery store. That being said, most items were more than what I would pay at my usual store. The shopping experience itself was very straightforward, but be aware that you will not find every single product you're used to finding in-store, even if Sobeys is your usual store. I also noticed that a couple big sale items seemed to be in-store only and were not available for purchase through Voila.

The delivery fee is high for me, at $7.99. However, since I don't typically order groceries for delivery, this may be comparable to other stores offering this service. And like I mentioned, the customer service in terms of delivery was very good. I believe they do offer a curbside pickup option, for which I assume there is no charge but that was not my purpose in evaluating the service.

Overall, this is a great option if you're in a bind, or can afford regular Sobeys pricing plus a delivery fee. My usual store allows me to get much more for my money, so I'll likely stick with my usual routine for the most part. I will say, if I was sick or had no help in getting groceries or was in any situation that prevented me from getting out of the house, I would definitely consider Voila by Sobeys in the future. It really depends on what you're used to in terms of grocery costs and convenience.

*Customer Service to rule them all*

I liked the idea of having my groceries delivered to me. Helpful in these times and super convenient. @voila.ca has a wide range of grocery options to choose from.

A selection of @officialfarmboy & @welldotca products are available to order from @voila.ca, which I really liked.

I initially started my order via the website and then switched over to the @voila.ca app. The app works well. The site not so much. Super easy to use and a very straightforward checkout process.

Booking a delivery date and time was easy, very similar to other online platforms. A lot of options to choose from, again a very simple process.

I like the customer service aspect of the delivery. I received a call from the driver letting me know they were 15-20 mins away. Delivery driver was super awesome, friendly and advised me that they took a little extra time to get the bags out of the truck. He advised me they check the temp of the foods to ensure freshness. Pretty cool.

I was impressed with the ordering process, the staff and the quality of the meat 🥩 and vegetables 🍅 I ordered.

Overall the products were pricey and they do charge a $7.99 fee for delivery. Receiving a dicount from @chickadvisor was a huge incentive. What would make me use @voila again? The staff were impressive, the process was excellent and the quality of the food stood out.

Fresh produce

I was pleasantly surprised by the produce and meat selection. It was fresh and great quality. It was fast delivery and efficient. They shipped everything that I ordered.

There were no subsitutions -- awesome :)

I got my Voila.ca delivery today and I'm so pleased. I got everything I asked for with no substitutions. That tells me their inventory system must be on point. I haven't been able to find coconut water with coconut pieces in a while so I was thrilled they had it (and the shopper didn't get me the kind with no pulp by accident which made me strangely happy!) Got a beautiful beef roast, and when I saw there were triple fudge brownies, who was I to say no? 😂 Finally, the person who dropped off my delivery was prompt, quick, and really polite. Even though I generally like grocery shopping for myself, this went so well I will almost certainly try it again.

(Disclosure: I got a discount as part of the @chickadvisor Product Review Club)

Easy and good service

I ordered to Sobeys using Voilá. It was really easy and I could program my order. I ordered on Monday to receive on Sunday and the price was the same as I ordered. A women called me to confirm I was in my house and give me the instructions about my order and how would be the service. The order came in time and they leves the things in front of the door to keep the social distance. They explained me how was the temperature to preserve the food and the bags that need to go to the freeze. They also said to me about the bread bag. Everything was really good. They give me the bags because of the COVID period. The price is a little expansive compared to the others. They don’t accept coupon. I would buy again because the service was really good and it helps a person that need to buy heavy things and don’t have a car.