90% OF CHICKS DIG IT
Very useful website, free goodies
I've used grocery order services before, and I actually really liked this one. I felt that the Voilà website had useful features—searching by grocery department, searching by this week's deals, but also being able to sort search results by "best value"; the best price per gram. This really helps me shop because I always want to get the best price, especially on expensive things like cheese or frozen bulk food. Instacart didn't offer this last I used it!
Instacart/Superstore's online shopping also tends to inflate the price of individual items, so that you're paying more compared to in-store shopping even before any service fees. I didn't notice that with this service. Safeway can be more expensive in general compared to other grocery companies, but I didn't find that the grocery service inflated prices.
I did have an issue placing my order, since my first payment didn't go through (my bank thought it was fraud, lol), and my order was cancelled. I had to place an entirely new order instead of being able to go online to pay, so that was a bit annoying. However, my second order went through successfully and I picked up my order very easily. They generally let me place an order within a couple days ahead, depending on whether you are picking up or receiving delivery (though this will depend on your local area and time of day/week/month). To pick up an order, you just drive up, park, and text/call the phone number with your stall number, and they bring your items out to you. I placed my items in my own grocery bags to take home, though if you're sick or physically unable, I'm sure the staff would be able to do that for you.
I also found the freebies an interesting idea. I got a coffee creamer and a bag of chips. The chips are a spicy bulgogi flavour which is really delicious and very crunchy—I would definitely consider buying them in the future, so I would say this freebie service works lol.
Overall I felt that Voilà has a great program going with some great features, and I would consider it again.
Friendly and prompt
I used voila because it was incentivized by Butterly. The online system was easy to navigate and add items to my cart. I was able to get next day delivery, which is great in comparison to some grocery delivery services, however I have been spoiled by Walmart's same day delivery service. There were lots of options for delivery times to suit my busy schedule. The delivery driver was friendly and prompt. I wouldnt hesitate to recommend this service to a friend.
Great quality, fast delivery
I was pleasently surprised by Voila.
The quality of the meat, produce etc was perfect.
The delivery service was very fast, everything was well packages.
The delivery team was smiling, helpful and they even asked me to check my eggs.
I strongly recommend.
Great deals in voila
Amazing deal to shop voila in store or online . Great brands at such great price. I always love to go to voila or sobeys to shop there. Its such comfort.
Nice job
First time using Voila, it was nice to got all my stuff which I ordered exactly and the veggies were so fresh. They put the items in different paper bags , neat and avoid food contagious , highly recommended.
amazing service
ordered few things everything was deliverec and fresh items had long dates till expired on them. would def use again. was quick and fast service
Amazing service
The service was amazing ! I had some items out of stock but they picked replacements for me
And they were the perfect fit to what i needed in my grocery trip
great
It is great to have money off on our purchases. We love Voila and will keep using it, thanks. Now adays it is great to have some relief with our purchases. This service is always on time and they take great care with filling our orders. The picker for our products has our best interest at heart and they give us fresh products and great things like bakery orders that are packed with care so they do not get smashed
Amazingly quick
I was able to get my groceries planned for the week and place my order. No overspending or forgetting things at the store. All were handpicked and handed to me with absolutely no issue at all
Convenient!
Great service!! Provide flexible delivery times & variety of items to choose from. All from the comfort of my own home! Also doesn't have excessive fees like some of the other options out there!
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.