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4.4/5
1211 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews
    Best of Butterly® Winner: 2024 FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    3.3/5
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    Recommended? Fugheddaboutit!
    September 23, 2020
    Ontario, Canada

    Too expensive

    As much as the quality is good but the service is too expensive. So, at this cost the delivery should be free. This is definitely launched to make money at the time of a pandemic.

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    5.0/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Total game changer made my week so much easier !

    The website was very user friendly and it was very easy to place my order . I enjoyed the fact that I could place my order and then continue to add items I had forgotten until the day before my order was delivered. Saved me so much time and was so convenient to have that feature . So many times I've left the grocery store to come home only to remember I forget this , I forgot that . Not with " Voila" it's been a life saver for me and my family. I am so happy I was introduced to this amazing service.



    I received everything I ordered and even got the weekly free offer which was a box of burgers my understanding is that item changes weekly but they were amazing ! Very fair pricing , produce was super fresh and they even have a great guarantee if you are not happy with what you receive. Absolutely amazing customer service . The woman who delivered my groceries called me upon arrival to inform me of social distancing protocols in place to keep everyone safe and I was very greatful that she went above and beyond my expectations! I will be using this service and to anyone who is considering using Voila , do it you will not be disappointed! Thanks Voila !

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    2.8/5
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    Recommended? You Betcha!
    September 22, 2020

    I enjoyed the experience but still prefer to go to the store in person. It's a great service espicially during this pandemic. Good service for seniors or people with no car.

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    4.5/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Would definitely recommend!

    With the current situation and pandemic, this is a great feature that is offered. Everything is delivered right to you and no contact is required.

    My driver was super friendly and was right on time! He unloaded everything I had ordered and no mistakes were made. Everything was fresh and the selection of items offered seemed better than other delivery Services. Though prices may be high for some products, it’s worth it for the convenience of not driving, especially if you have children or are busy with work and other commitments.

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    3.0/5
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    Recommended? Fugheddaboutit!
    September 22, 2020
    Ontario, Canada

    Not worth it

    I got this offer. But i kinda regretted it later on because i had to spend minimum $100 for this to work. And even after the discount from chickadvisor my bill was high. Its very expensive grocery. I still prefer walmart to get my groceries as its much cheaper. Will not recommend.

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    3.5/5
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    Recommended? You Betcha!
    September 22, 2020
    Canada

    Convenience and Quality!

    This service within a COVID reality eliminates excessive trips to the grocery store. I liked the variety of offerings online and the speed in which my order arrived. I would recommend the service to friends and family.

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    2.7/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Home delivery by sobeys

    I don’t like my veggies to be picked by someone else, it turned out that i was right
    Over all great experience for someone who never got their groceries delivered

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    5.0/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Great option for someone with little time like me

    I want to start that I had received a discount as part of a Product Review Club offer, but this doesn't change my opinion on my experience.
    As someone trying to juggle online school myself and with a child, I was very excited to be apart of an opportunity that would make shopping hassle-free.

    The navigation of the Voila by Sobeys website was smooth and easy. The breakdown of the subgroups of groceries was well defined. I was able to find the sale items as they were on bold and on the top of the subset. The booking system was effortless and straightforward.

    The van that delivered the groceries clearly labelled that they were from Voila from Sobey's and were very friendly and maintained a reasonable distance, making me feel safe.

    The food quality was perfect, and up to my standards of choice. I was quite impressed as it saved me hours of shopping, and I could accomplish other tasks I needed to do that day. Highly recommended for anyone who doesn't have time to go shopping or doesn't feel safe going out.

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    4.7/5
    Value / Valeur

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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Convenient and Great Quality

    I would highly recommend this delivery service to anyone not comfortable leaving their house right now, unable to leave or just for convenience purposes. There were appointments available for the next day, making it a very reasonable wait time.

    The price point for delivery is a little high at $7.99 which may prevent some from using the service, however the quality of items provided really coincided with that price point.

    The delivery person called when they were on their way, and explained how the process all worked as it was my first time ordering. They explained that bags with green stripes had the cold food that needed refrigeration or to be frozen. I thought this was fantastic, as sometimes you aren’t able to put the groceries away immediately. This system allows you to easily see which food NEEDS to go away immediately, and which can wait.

    I am always leery of others picking my produce, however it was fresh and I was completely satisfied with it! Everything was packed nicely and it looked like care and consideration was put into the shop, packing and delivery.

    They encourage recycling of the bags used by offering a discount on returning the bags (I believe, I didn’t quite understand but I think that was what they said) however due to COVID they weren’t charging for bags kept at that time.

    I received a discount as part of a Product Review Offer. I may not have tried this service without the discount, however I’m so glad I did. If I’m unable to go and get grocery items myself, I would definitely use Voila by Sobey’s again. Even with the higher deliver fee, I can be confident that I’m getting fresh produce and quality items.

    Lastly! Shopping on the site was so easy. They even have a sale section where you can browse all the sales. I was able to save an additional $13 by finding what I needed in the sale section. It was quick, easy and very straightforward.

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    5.0/5
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    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Never going back to regular grocery shopping!

    I am blown away by how amazing this experience was. It was super efficient to shop online and modify my order as needed before the cut off period. There was a large amount of delivery availability throughout my desired delivery day. The quality of the product was actually great, I was pleasantly surprised as I was worried about the quality of produce. I will definitely be utilizing this service again in the future!

    Updated On: September 22, 2020

    Of note, I received a coupon as part of a product review club offer.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.

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