good but expensive

I was super excited to selected by @chickadvisor to try a new grocery service - Voila by Sobeys.
I got a $25 discount coupon on a $100 grocery bill.
It was an easy, smooth and a very efficient process from ordering via their website to the groceries getting delivered right outside my home.
Everything was nicely packed and handled. I was hesitant to order fresh produce online but Voila by Sobeys surprised me, everything was super fresh. Absolutely no issues with expiry dates. The delivery was quick and everything was done professionally.
I had to pay a delivery fee of $7.99.
The only downside was the cost. I felt it is more expensive as compared to the other grocery stores I usually shop from.
#VoilabySobeys

Too expensive delivery fee

Service is good and sobeys items r amaizng and fresh however i live reallyyy near sobeys so its cheaper for me to walkin and order also delivery should be calculated depending on distance not a flat rate
I dont think i will use this free service i got from this website not worth it too expensive also sobeys doesnt even price match plus a deliver fee is tooo expensive

Convenient but too expensive

It was nice to try Sobeys Voila service with the $25 discount off of $100. I don’t usually shop at Sobeys because there are no stores nearby. The Voila service covers my home address.

I normally use the service from Loblaws whereby I pick up my purchases at a nearby Shoppers Drug Mart. This service costs $3 or free if you pay the annual fee on the President’s Choice card. I found the Voila delivery fee to be expensive. I liked that you could narrow the delivery window, even at 7:00 am if you wanted.

I had difficulties shopping at Sobeys as it is not one of my regular grocery stores and I found the prices of most items to be on the high side.

I probably won’t use the #VoilabySobeys service again.

Voilà by Sobeys

I found the prices quite high with no option to price match (which I do weekly) I won't personally be using this service in the future. However, the service and smiles you get made it an absolutely wonderful experience. Everything is very convenient and well thought out. Thank-you #ChickAdvisor for allowing me this experience😊👍

Mixed Feelings About This

I received a $25 voucher for when I spent $100. Sobeys is so expensive. I bought a cart full of pantry and baby items and I know I could finds these things cheaper at RCSS or Walmart. the online interface was simple and easy to navigate with a quick checkout process. Delivery was also $7.99 which I also found way too expensive and unreasonable. Delivery was seamless, right on time and my delivery guy was so professional and super friendly. He called me when he was 3 minutes away which was great because I was just about to head into a work meeting and I was able to ask him ti refrain from ringing the doorbell because the baby was asleep. Overall, I would never use this service again with the main reasons being overpriced delivery fee and overpriced products in general that I am able to get cheaper.

Convenient grocery shopping

I sampled this program through ChickAdvisor. Since the beginning of COVID-19, I have been trying to avoid grocery stores at all cost. Sobey's Voila service is a great way to get your groceries without having to go to the store. It was easy to use and I was able to get delivery just a couple days later (almost impossible with other grocery delivery services). I was a bit disappointed with vegetarian protein selection (veggie sausages, tofu, etc.), I would have liked more variety. Also, some of the produce went bad after only a couple days.

Convenient but expensive

This was my very first time ordering groceries to my home - I've never done home delivery before. The Voila website was easy to navigate and had a nice selection of products to choose from. I did some research and apparently the fulfillment centre employs robots to pick out your groceries, which then send them to human workers who bag them and ship them out. I really like that there is limited human contact with the groceries I'm ordering, which during the pandemic is reassuring.
I'm hesitant however to shell out the $7.99 delivery fee - a cost which over time adds up to a huge extra expense for the convenience of avoiding visiting stores. On top of that, Sobeys prices are higher than other similar retailers. It'll save me a lot more money to make a trip to Metro or Loblaw for the same products. So, this service is not for me, but I can see the appeal.

Expensive products

I do not think I'd order from Sobeys again unless I had a gift card. The same products you find in other stores such as no frills are alot more expensive in Sobeys. It's good they started a delivery service for those that shop there and don't drive because it helps make it more convenient. Other then that I don't feel I'd order again.

Too much hassle

Got a discount voucher to try the availability service so gave it a shot. With COVID and a newborn I’ve relied on grocery delivery services for the last few months. Since we are active Sobey’s shoppers Voila seemed like the perfect solution. Ordering on the app was simple enough. I couldn’t get a delivery time till the next day, despite the advertising claims of delivery within a hour. Slightly inconvenient because I was looking for items I needed for dinner but overall not a huge problem.
I did not like the delivery process at all. Where other delivery services offer the contactless delivery and will leave my order at my front door upon request, the Voila driver insisted on me meeting him outside. The driver called before he arrived and even though I asked for the groceries to be left outside he pretty much refused. With COVID and all other services offering contactless delivery I was extremely disappointed that Voila wasn’t taking the same precautions.

Has potential, but needs work

I received a discount code from chick advisor to try voila by sobeys, I was pretty excited because the idea of your groceries just showing up is awesome!

Sadly voila did not impress me. From the get go I noticed almost every item I wanted was greyed out and “unavailable” which made it super inconvenient, if it weren’t for the review I committed to I would not have followed through with an order. I really struggled to hit the minimum order, thankfully they had a lot of great farm boy items to choose from and I managed to put together a decent cart, although a lot of my groceries I will still have to go buy elsewhere.

If everything was in stock and they had a larger selection of products I think this would work. Hopefully in the future that is rectified.

I will say however that the actually delivery portion was phenomenal! The delivery driver called me about 15 minutes prior to arriving to arrange everything, dealing with him was the best part of the experience. He every checked the groceries before leaving.

The quality of the products is great, it’s just the lack of selection which leaves me not wanting to use the service again.